Production Supervisor in London

Are you a dynamic and organised Production Supervisor seeking your next career opportunity? Come and join us, who knows where our journey may take you. We have a fantastic opportunity to join our Production Team working 0930 - 1800 (Monday to Friday), at our state of the art manufacturing facility in Tamworth. This is an exciting opportunity to contribute to our company's continued growth.

We are offering a competitive starting salary as well as the following fantastic benefits:

• Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
• Up to 29 days annual leave
• 5-7.5% pension contribution
• Private medical cover
• Life Cover & Income Protection
• Dental cover plan
• Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
• Charity events, match funding and volunteering opportunities
• An extensive EAP suite to support health and financial wellbeing
• Retail discounts and savings

How you will make the difference:

• You will support the Production Manager in the smooth and efficient running of the production department.
• Working to safety and quality requirements, helping to achieve daily production requirements, optimising efficiency and maintaining operational excellence.
• Able to work on many/all areas of the production process with little supervision and continuously seeking to improve working practices.

General Task Management:

• Full working knowledge of all Production activities including starting, cleaning and safety procedures with the ability to operate/cover all aspects as required for workload, absence and holidays of colleagues and peers.
• Meeting production operational standards by implementing good housekeeping safety, productivity, quality, and customer-service standards; undertaking 5S/audits, resolving problems; identifying production system improvements.
• Assisting with quality issues and technical faults when required, reporting on issues to maintenance and stock control, recording relevant data/adjustments.
• Monitor agreed productivity and individual performance KPIs, identify and report areas of improvement or change.
• Ensure a comprehensive handover is provided to other shift Supervisors and Line Manager at the end of every working day.
• Overseeing, planning and prioritising work tasks and activities, assign and delegate tasks accordingly to team members to ensure the smooth running and efficiency of the department.
• Address any issues that arise in daily production operations such as delays, discrepancies or damaged goods. Escalate where necessary to the line manager.
• Develop excellent working relationships with support functions and represent the production team in a professional manner, delivering exceptional customer service.
• Maintaining accurate records of training and other relevant data for reporting and auditing purposes.

Health and Safety:

• Carry out equipment and production line safety checks to ensure they are safe and operational.
• Champion and drive 5S and ISO standards and Health and Safety requirements by enforcing, correcting and monitoring safety protocols and procedures to create a safe working environment.
• Ensure a safe, clean and environmentally compliant work area and build a culture where safety is first priority.

Team Guidance and Support:

• Acts as a role model for the team with professional conduct, setting a positive example.
• Works with the Production Manager to ensure sufficient resources and training are allocated/planned in accordance with business requirements.
• Ensure the conformance and competence of existing and new team members by training/mentoring structured training plans.
• Ensure day to day processes and team member tasks are carried out effectively and in a timely manner.
• Guide and motivate team members to achieve KPIs (5s scoring, OEE, CMS complaints, HSE concerns).
• Strive to improve engagement and morale within the team by conducting daily briefing, handovers and structured diarised 121 check ins using the appraisal platform.
• Overseeing and managing the team department holiday calendar and booking procedures in accordance to department commitments and parameters.
• Monitoring and recording holidays/team absences/timekeeping on the HR system, monitor and report trends/absence triggers accordingly.
• Carry out return to work interviews accordingly supporting adjustments if/when required.
• Positively contributes to team meetings and delivers toolbox talks to the team.

Undertakes duties in accordance with all relevant management systems and controls.

- In-depth knowledge, experience and ability to work across most / all areas of the production process.

- A proven record of hitting KPI targets and in improving standards.

- Excellent communicator who is able to motivate and engage a team to deliver results.

- Good working knowledge and understanding of 5S process and Health and Safety Management.

- Team player as well as ability to work proactively unsupervised and in a safe manner.

- Able to train trainee operators.

- Practical hands-on approach to problem solving.

- Exceptional customer service skills.