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For Companies At a Glance
- Tasks: Manage customer payments, resolve queries, and maintain accurate financial records.
- Company: Join a top-rated company with a family culture and strong employee engagement.
- Benefits: Enjoy competitive salary, performance bonuses, private medical cover, and up to 29 days annual leave.
- Other info: Opportunities for charity work, retail discounts, and holiday home access.
- Why this job: Be part of a thriving team that values your contributions and supports your growth.
- Qualifications: Strong communication skills and experience in a busy finance environment.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Credit Controller to join our Finance Team, on site at our state of the art manufacturing facility in Tamworth, working 0830 - 1700, Monday to Friday. This is an exciting opportunity to contribute to our company's continued growth!
At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives.
We offer a competitive starting salary and other fantastic benefits which include:
- Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid to all employees annually.
- Up to 29 days annual leave
- 5-7.5% pension contribution
- Private medical cover
- Life Cover
- Dental cover plan
- Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
- Income Protection Scheme
- An extensive EAP suite to support health and wellbeing
- Retail discounts
- Charity match funding and volunteering opportunities
How you will make a difference...
- Proactively contacting customers to ensure payments are received in line with agreed terms.
- Monitor customer credit limits and payment behaviours, escalating concerns to the Finance Controller and the relevant Brand Managers/Area Sales Teams if required.
- Investigate, resolve and communicate invoice queries in collaboration with relevant departments.
- Raise credit notes as required.
- Review and release sales orders in line with internal controls and procedures.
- Open new customer accounts and perform credit checks in line with company policies.
- Raise manual or service invoices and credit notes as required.
- Accurately allocate payments received and maintain clean, tidy ledger accounts.
- Initiate and manage debt collection procedures where necessary.
- Maintain and communicate up to date lists of accounts placed on stop.
- Scanning of any manual proof of delivery documents.
- Archiving documents as required.
- Complete credit card and fuel card reconciliations.
- Prepare rebate reports, complete relevant reconciliations and issue rebate payments via credit note or BACS.
- Perform bank reconciliations.
- Post entries to the cash book.
- Build and maintain strong relationships with internal teams and external customers.
- Review existing systems and processes and recommend improvements where appropriate.
- Carry out duties in accordance with all relevant management systems and controls.
What you'll need...
- Excellent communication skills
- Experience working within a busy Finance department
If this sounds like you, we’d love to hear from you!
Credit Controller employer: INSTARMAC GROUP
Contact Detail:
INSTARMAC GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know about opportunities at Instarmac. A friendly chat can sometimes lead to a foot in the door!
✨Tip Number 2
Prepare for the interview by researching common questions for Credit Controllers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their family culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our fantastic team at Instarmac.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience in finance and any specific skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our Finance Team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any experience you have in building relationships with customers or teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Instarmac!
How to prepare for a job interview at INSTARMAC GROUP
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control processes, payment terms, and how to manage customer accounts. Be ready to discuss your experience with these topics during the interview.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated with customers or internal teams to resolve issues. Think about times when you had to explain complex financial information in a simple way.
✨Demonstrate Problem-Solving Abilities
Credit Controllers often face challenges like invoice disputes or late payments. Be prepared to share specific instances where you've successfully resolved such issues. Highlight your analytical skills and how you approach problem-solving.
✨Familiarise Yourself with Company Culture
Instarmac values open communication and a family culture. Research their values and think about how your personal work ethic aligns with theirs. During the interview, express your enthusiasm for being part of a team that prioritises employee engagement and wellbeing.