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- Tasks: Create and optimise content for user experiences across digital platforms.
- Company: Join Instapro Group, a forward-thinking company with a focus on collaboration.
- Benefits: Enjoy a competitive salary, hybrid work, mental health support, and social events.
- Why this job: Shape user journeys and make a real impact with your content design skills.
- Qualifications: 3+ years in content design, UX experience, and familiarity with AI tools preferred.
- Other info: Be part of a diverse team that values integrity, learning, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Senior Content Designer – Instapro Group
Based in: France, Germany, the Netherlands, or the United Kingdom
Join to apply for the Senior Content Designer role at Instapro Group
We’re looking for a Senior Content Designer who will shape how content supports the user experience across our digital and real‑world touchpoints, including web and app, notifications, and internal and user‑facing customer care communications.
What you’ll do
- Write, design, test and iterate content in your part of the user journey.
- Collaborate with product designers, product managers, researchers, analysts and engineers to deliver against key outcome goals.
- Develop content frameworks and systems that scale across multiple user journeys, flows, and service lines.
- Define and maintain content standards, voice and tone guidelines, and governance models to ensure consistency across all user experiences.
- Define, surface, and disclose AI and chatbot experiences that interact with our users. Contribute to the integration of AI tooling on our platforms, and craft conversation design that resonates with and helps support our customers.
- Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimize.
- Collaborate with research and data teams to define user journeys and content requirements that address real user needs and business goals.
- Continuously evolve and mature the craft and its influence within the organization content as a design element and ensure it is considered at every step of the product development lifecycle.
- Lead content workshops or working sessions to align stakeholders around voice, structure, and strategy.
Qualifications
- 3+ years of relevant experience as a content designer; product organizations preferred.
- Experience working on a UX design team and/or within a product organization using agile methodologies.
- Experience working with LLMs, developing and designing content for AI tooling, and working with machine learning teams preferred.
- Experience with Figma or similar collaborative design tools.
- Experience with Jira or similar product management software.
- Driven, able to adapt and grow in a fast‑paced environment.
- A solid understanding of user‑centric design, inclusivity, and accessibility best practices.
Benefits
- Highly competitive salary package
- Hybrid work environment
- Hybrid allowance/benefit
- Temporary work from abroad policy
- Mental health support
- Regular team and social events
- Further benefits depending on location
- Referral bonus
Our Values
- We put integrity first. We are authentic, transparent and respectful.
- We are all stewards. We are stewards of the company on behalf of all stakeholders.
- We follow the evidence. We are objective, evidence‑based and pragmatic in our decision‑making.
- We never stop learning. We are open‑minded and curious.
- We win together. We collaborate and earn trust with our colleagues.
- We are inclusive. We are committed to building a diverse and inclusive company.
Interested in applying? Submit your application below and we will get back to you.
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Senior Content Designer employer: Instapro Group
Contact Detail:
Instapro Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a content designer. Make it easy for potential employers to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. We want you to feel confident and ready to showcase your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Content Designer role. Highlight your experience with user-centric design and collaboration, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your experience with tools like Figma and Jira. We want to see how you’ve used these in past projects, especially in agile environments.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your skills and experience.
Apply Through Our Website: For the best chance of success, make sure to submit your application directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Instapro Group
✨Know Your Content Inside Out
Before the interview, make sure you’re well-versed in your portfolio. Be ready to discuss specific projects where you’ve shaped user experiences through content. Highlight how your work aligns with user-centric design principles and how it has impacted previous projects.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, prepare examples of successful collaborations. Think about times when you’ve worked with product designers or engineers to achieve a common goal. Show how you can bring people together around content strategy.
✨Showcase Your Adaptability
Instapro Group values adaptability in a fast-paced environment. Share experiences where you’ve had to pivot quickly or learn new tools, especially in relation to AI and machine learning. This will demonstrate your ability to thrive in dynamic settings.
✨Emphasise Inclusivity and Accessibility
Given the focus on inclusivity and accessibility, be prepared to discuss how you’ve incorporated these principles into your content design. Bring examples that showcase your understanding of diverse user needs and how you’ve addressed them in your work.
