At a Glance
- Tasks: Coordinate delivery processes and manage client documentation with precision and clarity.
- Company: Join IWG, a leading supplier of iGaming content to lotteries worldwide.
- Benefits: Enjoy comprehensive healthcare, increased pension contributions, bonuses, and wellness treatments.
- Why this job: Be part of a friendly team that values your ideas and fosters open communication.
- Qualifications: Strong organizational skills and attention to detail are essential; adaptability is key.
- Other info: Salary around £35K with regular company socials and a fun office environment.
The predicted salary is between 21000 - 49000 £ per year.
Role Overview
Reporting into the Head of Delivery, the Delivery Co-Ordinator will play a key role in the overall delivery process at Instant Win Gaming. Owning and delivering all documentation across the delivery process, the Delivery Co-Ordinator will be the cornerstone of the delivery process ensuring that all deliverables are clearly defined, communicated and planned into the process. Working and supporting all members of the delivery function, this role requires strong organisational skills, the ability to prioritise and adapt to the ever-changing work landscape and an immaculate attention to detail to ensure that all documentation is precise, clear and correct.
Key Responsibilities
Client Documentation Management
- Creation of client delivery briefs ensuring that deliverables are clearly defined and correct in accordance with the expectations of the client
- Creation of translation documents ensuring full and complete accuracy with local and legal requirements to the client in question
- Creation of client specific working papers ensuring that all technical information is clearly communicated, and that all jurisdictional language is correctly implemented
- Maintain all documentation in an organised repository ensuring that everything is clear and easy to find
Studio Documentation Management
- Working alongside the content delivery team to create and maintain all levels of documentation throughout the game creation lifecycle
- Working closely with all members of the project team to ensure all requirements, decisions and output is clearly recorded and communicated as required across the business
- Creation of baseline copy decks to be used by the business for localisation purposes
- Creation of game specifications, outlining the key technical, functional and design elements of a game and ensuring that its clearly communicated in all relevant documentation
- Management of project documentation ensuring consistency and clarity across all projects to facilitate effective and efficient working practices
- Take an active interest in the product you deliver to your clients. Understand the product, the decision making that went into shaping it and the strategic and design reasons for this being part of our offering. Be confident in your understanding to support the clients when trying to deliver them our products and handle any queries they have.
About IWG
IWG are the leading supplier of iGaming content to the lottery industry. We supply over 29 national and state lotteries around the globe with innovative, leading-edge content that engages millions of players on a weekly basis. IWG has forged an industry leading reputation based on our experience, our drive, and our attention to detail in all areas of the business and as a result, our growth is unmatched and unsurpassed. We pride ourselves on the excellence that we provide for our customers, and we welcome the opportunity to add people to our team who can help us maintain our high standards and continue to realise our strategic goals.
Working at IWG
We are a friendly and diverse team who regularly share lunch, snacks, and social outings together. Each member’s ideas are valued, and we encourage open communication between teams and departments.
IWG Benefits Package
- Comprehensive Family Healthcare plan – currently with Vitality (Benefit in Kind – subject to tax). *
- Increased pension contributions – if the employee increases qualifying pension contributions to 6%+, IWG will increase the employer qualifying contribution to 6%. *
- Discretionary bonus scheme awarding up to 10% of base salary dependent on performance. *
- Life Assurance coverage. *
- Access to the IWG Hub which provides a wide range of instant discount gift cards on retail and travel.
- A 30-minute Wellness Treatment within the office each month – including Shiatsu, Yoga, Pilates, or Meditation.
- Inspiring office environment with entertainment to relax, including games consoles and a pool table.
- Work anniversary treats.
- Regular company socials.
*Following successful completion of the probation period
Salary
Circa £35K
Delivery Coordinator employer: Instant Win Gaming
Contact Detail:
Instant Win Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Coordinator
✨Tip Number 1
Familiarize yourself with the iGaming industry, especially the lottery sector. Understanding the specific challenges and trends in this field will help you speak confidently about how you can contribute to the delivery process at IWG.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've managed documentation or projects in the past. Be ready to discuss specific tools or methods you used to keep everything clear and accessible.
✨Tip Number 3
Show your attention to detail by preparing a mock client delivery brief or documentation sample. This will demonstrate your ability to create precise and clear documents, which is crucial for the Delivery Coordinator role.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and the delivery process. This can provide you with valuable information to tailor your approach during interviews.
We think you need these skills to ace Delivery Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Delivery Coordinator at Instant Win Gaming. Familiarize yourself with the key tasks such as documentation management and communication with clients.
Tailor Your CV: Customize your CV to highlight relevant experience in documentation management, organizational skills, and any previous roles that required attention to detail. Use specific examples that demonstrate your ability to manage multiple tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the iGaming industry and the importance of clear communication in the delivery process. Mention how your skills align with the requirements listed in the job description.
Proofread Your Application: Ensure that your application is free from errors. Given the emphasis on precision and clarity in the role, a well-proofread application will demonstrate your attention to detail and professionalism.
How to prepare for a job interview at Instant Win Gaming
✨Understand the Delivery Process
Make sure you have a solid grasp of the delivery process and how documentation plays a key role in it. Be prepared to discuss your experience with managing documentation and how you've ensured clarity and accuracy in past roles.
✨Showcase Your Organizational Skills
Highlight your organizational skills during the interview. Provide examples of how you've successfully managed multiple projects or documents simultaneously, and how you prioritize tasks in a fast-paced environment.
✨Demonstrate Attention to Detail
Since this role requires immaculate attention to detail, be ready to share specific instances where your attention to detail made a significant impact on a project. This could include catching errors or ensuring compliance with legal requirements.
✨Engage with the Product
Express your interest in the products that IWG delivers. Show that you understand the strategic and design elements behind the offerings and be prepared to discuss how you can support clients in understanding these products.