At a Glance
- Tasks: Run and maintain processes, troubleshoot issues, and support documentation.
- Company: Join a dynamic team in the insurance sector with a focus on innovation.
- Benefits: Enjoy hybrid work options, 28 days leave, and a learning budget.
- Why this job: Be the tech hero who bridges gaps and enhances data quality.
- Qualifications: Detail-oriented with problem-solving skills and a basic understanding of web tech.
- Other info: Great opportunity for growth and learning in a supportive environment.
The predicted salary is between 30000 - 42000 Β£ per year.
Responsibilities
- Run and maintain regular processes (daily, weekly, and monthly tasks) with a strong focus on accuracy and timeliness.
- Support troubleshooting of issues in scripts, code snippets, and web-based tools.
- Assist with documentation and continuous improvement of standard operating procedures.
- Monitor and maintain data quality, ensuring consistency across systems.
- Provide ad-hoc technical support to the wider team as required.
- Collaborate with developers and non-technical staff, acting as a bridge between process execution and technical understanding.
- Update registers with new information from various sources.
About You
- Strong attention to detail and ability to follow structured processes.
- Excellent problem-solving and troubleshooting skills.
- Strong organisational skills with the ability to manage recurring tasks effectively.
- Eagerness to learn and grow into more advanced technical responsibilities.
- Basic understanding of web technologies is essential.
Nice-to-Have
- Experience working with automation tools or scripts.
- Familiarity with version control (e.g. GitHub).
- Prior experience in an operational or technical support role.
- Worked within insurance sector.
Benefits / Perks of the Job
- Hybrid in Local Office (Hertford) or Remote (considered).
- 28 days per annum annual leave (plus any Public Holidays).
- Learning & Training budget (In-house training, CII, CPD).
Information Technology Support Specialist in Watford employer: Instant Underwriting
Contact Detail:
Instant Underwriting Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Information Technology Support Specialist in Watford
β¨Tip Number 1
Network like a pro! Reach out to folks in the IT support field, especially those who work in companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
β¨Tip Number 2
Show off your skills! When you get the chance, demonstrate your problem-solving abilities during interviews. Bring examples of how you've tackled tech issues or improved processes in the past.
β¨Tip Number 3
Donβt forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
β¨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it gives you a better chance to stand out in the crowd.
We think you need these skills to ace Information Technology Support Specialist in Watford
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your attention to detail and problem-solving skills. We want to see how your experience aligns with the responsibilities listed in the job description, so donβt be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre excited about the role and how your background makes you a great fit. We love seeing enthusiasm and a genuine interest in the position.
Showcase Your Technical Skills: If youβve got experience with web technologies, automation tools, or version control like GitHub, make sure to mention it! Weβre looking for candidates who can bridge the gap between technical and non-technical teams.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Instant Underwriting
β¨Know Your Tech Basics
Make sure you brush up on your understanding of web technologies. Familiarise yourself with common troubleshooting techniques and be ready to discuss any relevant experience you have with automation tools or scripts. This will show that you're not just a problem-solver but also someone who can engage with technical discussions.
β¨Demonstrate Attention to Detail
Since the role requires a strong focus on accuracy, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a script or ensuring data consistency, having specific instances ready will highlight your suitability for the position.
β¨Showcase Your Organisational Skills
Be ready to talk about how you manage recurring tasks effectively. You might want to share a system or method you use to keep track of your responsibilities. This will demonstrate that you can handle the structured processes required in this role.
β¨Be Eager to Learn
Express your enthusiasm for learning and growing into more advanced technical responsibilities. Mention any courses or training you've undertaken recently, especially if they relate to IT support or operational roles. This eagerness will resonate well with interviewers looking for candidates who are proactive about their professional development.