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For Companies At a Glance
- Tasks: Run processes, troubleshoot issues, and maintain data quality with a focus on accuracy.
- Company: Join a dynamic team in the tech support sector with a collaborative spirit.
- Benefits: Enjoy hybrid work options, 28 days annual leave, and a learning budget.
- Why this job: Kickstart your career in IT while making a real impact on team efficiency.
- Qualifications: Attention to detail, problem-solving skills, and a basic understanding of web technologies.
- Other info: Great opportunity for growth and learning in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Run and maintain regular processes (daily, weekly, and monthly tasks) with a strong focus on accuracy and timeliness.
- Support troubleshooting of issues in scripts, code snippets, and web-based tools.
- Assist with documentation and continuous improvement of standard operating procedures.
- Monitor and maintain data quality, ensuring consistency across systems.
- Provide ad-hoc technical support to the wider team as required.
- Collaborate with developers and non-technical staff, acting as a bridge between process execution and technical understanding.
- Update registers with new information from various sources.
About You
- Strong attention to detail and ability to follow structured processes.
- Excellent problem-solving and troubleshooting skills.
- Strong organisational skills with the ability to manage recurring tasks effectively.
- Eagerness to learn and grow into more advanced technical responsibilities.
- Basic understanding of web technologies is essential.
Nice-to-Have
- Experience working with automation tools or scripts.
- Familiarity with version control (e.g. GitHub).
- Prior experience in an operational or technical support role.
- Worked within insurance sector.
Benefits / Perks of the Job
- Hybrid in Local Office (Hertford) or Remote (considered).
- 28 days per annum annual leave (plus any Public Holidays).
- Learning & Training budget (In-house training, CII, CPD).
Information Technology Support Specialist in Hertford employer: Instant Underwriting
Contact Detail:
Instant Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Specialist in Hertford
✨Tip Number 1
Network like a pro! Reach out to folks in the IT support field, especially those who work in companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing any scripts or projects you've worked on. This is a great way to demonstrate your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios. Think about how you'd handle specific issues with scripts or web tools, and be ready to share your thought process during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information Technology Support Specialist in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and problem-solving skills. We want to see how your experience aligns with the responsibilities listed in the job description, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. Remember, we love seeing enthusiasm for learning and growth, so let that passion come through.
Showcase Your Technical Skills: If you’ve got experience with web technologies, automation tools, or version control like GitHub, make sure to mention it! We’re looking for someone who can bridge the gap between technical and non-technical teams, so highlight any relevant skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Instant Underwriting
✨Know Your Tech Basics
Brush up on your understanding of web technologies and any relevant automation tools. Being able to discuss these topics confidently will show that you’re not just a problem-solver but also someone who understands the technical landscape.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a script or ensuring data consistency, having specific anecdotes ready will highlight this crucial skill.
✨Practice Problem-Solving Scenarios
Think of common troubleshooting scenarios related to IT support. Practising how you would approach these problems can help you articulate your thought process during the interview, demonstrating your analytical skills.
✨Be Ready to Collaborate
Since the role involves working with both technical and non-technical staff, prepare to discuss how you’ve successfully bridged communication gaps in the past. Highlighting your collaborative spirit will show that you can thrive in a team environment.
