Instant Impact seeks a Customer Retention Manager to lead proactive retention efforts, ensuring smooth onboarding, driving adoption of self-service tools, and leveraging CRM data to identify risks and growth opportunities.
You will collaborate across teams to reduce churn, improve customer satisfaction, and deliver proactive, insight-led retention strategies that scale with the business.
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Proactive Retention & Growth Manager employer: INSTANT IMPACT
At Instant Impact, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As the Head of European Marketing & Growth, you will have the opportunity to shape marketing strategies across key European markets, while benefiting from a supportive environment that prioritises employee development and growth. Our commitment to connecting marketing efforts with tangible commercial outcomes ensures that your contributions are both meaningful and rewarding.
