FlexiTog is hiring a Customer Experience Specialist to join the Commercial team in Norwich. This hybrid role focuses on supporting the customer journey through insight, resolution and service improvements, with outbound engagement to drive retention and sales.
Based in Norwich, the role covers customer data analysis, complaint handling and collaboration with cross-functional teams to enhance journeys and outcomes across the UK market.
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Hybrid Customer Experience Specialist — Insight & Growth in Norwich employer: INSTANT IMPACT
At Instant Impact, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As the Head of European Marketing & Growth, you will have the opportunity to shape marketing strategies across key European markets, while benefiting from a supportive environment that prioritises employee development and growth. Our commitment to connecting marketing efforts with tangible commercial outcomes ensures that your contributions are both meaningful and rewarding.
