At a Glance
- Tasks: Be the friendly face of our customer support, helping customers with their queries.
- Company: Join INSTANT IMPACT, a dynamic company in London focused on excellent customer service.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance your career.
- Why this job: Make a real difference by providing top-notch support and resolving customer issues.
- Qualifications: Previous customer service experience and strong communication skills are a must.
The predicted salary is between 25000 - 32000 £ per year.
INSTANT IMPACT is seeking a Customer Service Agent in London to be the first point of contact for customers, triaging queries and directing them to the right teams.
The role emphasizes timely updates, accurate case handling, and proactive follow-up to ensure prompt resolutions.
The team values strong communication, prior experience in customer service or helpdesk, and the ability to manage multiple queries while maintaining attention to detail.
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We think you need these skills to ace Customer Support & Case Coordinator in London
Customer Service
Communication Skills
Case Handling
Query Triage
Attention to Detail
Proactive Follow-Up
Time Management
