INSTANT IMPACT is seeking a Customer Service Agent in London to be the first point of contact for customers, triaging queries and directing them to the right teams. The role emphasizes timely updates, accurate case handling, and proactive follow-up to ensure prompt resolutions.
The team values strong communication, prior experience in customer service or helpdesk, and the ability to manage multiple queries while maintaining attention to detail.
#J-18808-LjbffrCustomer Support & Case Coordinator employer: Instant Impact
As a Customer Retention Manager in London, you will thrive in a dynamic work culture that prioritises customer satisfaction and continuous improvement. The company offers robust employee growth opportunities, including training in CRM tools and data analysis, while fostering a collaborative environment where your insights directly influence retention strategies. With a focus on innovation and a commitment to employee well-being, this role provides a meaningful chance to make a significant impact on customer experience and business success.
