Technical Pre-Sales Associate

We're pushing the boundaries of Insurance Technology. INSTANDA is the world's first no‑code platform for Insurance. A pioneering insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.

INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Technical Pre‑Sales team is at the forefront of our growth plans.

The Role: We are looking for a Technical Pre‑Sales Associate to join our EMEA Technical Pre‑Sales (TPS) team. This role is designed as a stepping stone into a Technical Pre‑Sales Executive / Solutions Consultant position. Initially, the role will be mostly internal facing, working closely with Senior TPS consultants, Product, and Configuration teams. The short‑term focus will be on configuring, maintaining, and evolving our demo environments to ensure they remain accurate, compelling, and aligned with the latest platform capabilities and market needs.

Over time, you will progressively build the product knowledge, skills and confidence needed to support live opportunities and present demos yourself, within the first 6‑12 months. This is an ideal role for someone with 2‑5 years' experience who enjoys hands‑on configuration, has strong attention to detail, and is motivated to grow into a customer facing presales career.

What You Will Do:

• Configure and maintain INSTANDA demo environments in line with new platform releases and feature enhancements.
• Create and customise demos for specific prospects, industries, and use cases, based on guidance from Senior TPS and Sales teams.
• Ensure demo data, product setups, and user journeys remain accurate, stable, and aligned with current product messaging, based on guidance from the team.
• Support Senior TPS consultants by preparing demos and assist with proof‑of‑concept (POC) configurations for targeted prospects, under guidance.
• Document demo setups, assumptions, and best practices to enable reuse and scalability across regions.
• Work closely with Product and Configuration teams to understand new functionality and translate it into demo‑ready configurations.
• Shadow live demos and sales engagements, as well as assist the team with responding to RFXs, to learn how INSTANDA is positioned and sold.
• Gradually progress toward presenting introductory demos and supporting live opportunities more independently as your experience grows.
• Stay up‑to‑date with industry trends and advancements in no‑code (and low‑code) technologies to effectively position our value proposition.
• Adhere to INSTANDA's information security policies, guidelines and best practices to protect our company and our clients.
• Contribute to a culture of security awareness within the company.
• Potential for travel to support the team on events, client meetings, and our London office for team engagements.

Requirements:

• Degree in a relevant subject (e.g., business, economics, marketing, technology) preferred but not required.
• 2-5 years of experience in a technical, analytical, or configuration‑focused role (e.g. Pre‑Sales, Configuration, Business Analyst, Systems Analyst, SaaS support).
• Strong Excel proficiency, including formulas, lookups, and data manipulation.
• Conceptual understanding of HTML, CSS, and JavaScript.
• Strong analytical and problem‑solving skills, with high attention to detail.
• Ability to manage competing priorities and multiple tasks in a fast‑paced environment.
• Clear written and verbal communication skills, with the ability to articulate complex technical concepts to non‑technical audiences.
• A proactive mindset and willingness to learn new technologies and business domains, with a passion for self‑learning.

Nice to Have:

• Exposure to SaaS platforms or no code / low code technology.
• Exposure to the insurance industry (P&C preferred but not required).
• Experience supporting demos, workshops, or customer facing technical activities.
• Conceptual understanding of REST APIs and third‑party integrations.
• Conceptual understanding of SQL and SQL Server database views.

In addition to core job requirements, we ask that you have a high level of proficiency in English.

Benefits:

• Competitive salary.
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we'll give you an additional days holiday (max. 5 days).
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Freedom Pass work up to 4 weeks of the year from anywhere.
• FlexiBank you decide when to use your public holiday allocation.
• Life cover; income protection and participation in the company pension scheme.
• A competitive commission scheme is in operation for all sales / accounts roles.
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250.
• Free access to LinkedIn learning and Microsoft ESI learning platform.