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- Tasks: Manage and grow client accounts, ensuring adoption and renewals.
- Company: Leading Insurtech company with a focus on innovation.
- Benefits: Competitive salary, generous holiday allowance, and remote-first work.
- Other info: Remote work with occasional travel to London office.
- Why this job: Join a dynamic team and make a real impact in the insurance sector.
- Qualifications: 4-7 years in post-sale roles within B2B SaaS or insurance.
The predicted salary is between 50000 - 60000 £ per year.
A leading Insurtech company is seeking a Technical Client Success Manager to manage and grow a portfolio of accounts. This role is pivotal for client adoption, renewals, and revenue retention.
Candidates must have 4-7 years in post-sale roles within B2B SaaS or insurance. The position operates on a remote-first basis, requiring occasional travel to the London office.
Competitive salary, generous holiday allowance, and a dynamic work approach are offered.
EMEA Client Success Manager - Insurance SaaS (Remote) employer: Instanda, Inc.
Contact Detail:
Instanda, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Client Success Manager - Insurance SaaS (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the Insurtech and SaaS space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company’s products and their client success stories. We want you to show them how you can add value right from the get-go.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your experience in B2B SaaS and insurance. Show us why you’re the perfect fit for managing and growing client accounts.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm and professionalism, which we love to see!
We think you need these skills to ace EMEA Client Success Manager - Insurance SaaS (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Success Manager role. Highlight your B2B SaaS or insurance experience, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client success and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Showcase Your Technical Skills: Since this is a Technical Client Success Manager role, be sure to highlight any technical skills or tools you’ve used in previous positions. We want to see how you can help our clients adopt and thrive with our solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Instanda, Inc.
✨Know Your Stuff
Make sure you understand the ins and outs of the Insurtech industry and the specific SaaS solutions the company offers. Brush up on key terms and trends in insurance technology, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Client Success Skills
Prepare examples from your previous roles that highlight your ability to manage client relationships, drive adoption, and ensure renewals. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Ready for Remote Work Questions
Since this role is remote-first, be prepared to discuss your experience with remote work. Share how you stay organised, communicate effectively, and maintain client relationships from a distance. This will demonstrate your adaptability and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's goals, team dynamics, or client success strategies. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.