At a Glance
- Tasks: Gather and document requirements for innovative insurance tech projects while supporting clients.
- Company: Join INSTANDA, a pioneering Insurtech revolutionising the insurance industry with cutting-edge technology.
- Benefits: Enjoy competitive salary, generous holiday allowance, wellness perks, and professional development opportunities.
- Other info: Flexible remote work, occasional travel, and excellent career growth in a thriving company.
- Why this job: Be part of a dynamic team shaping the future of insurance technology and making a real impact.
- Qualifications: 2+ years as a Business Analyst, preferably in tech or SaaS, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re pushing the boundaries of Insurance Technology. INSTANDA is the world's first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.
The Role
We are looking for a dynamic and driven Business Analyst with a flexible approach who would be responsible for gathering, documenting and elaborating requirements for both client facing and internal development projects and providing client support for the INSTANDA platform. The ideal candidate should have an analytical mindset and excellent communication skills to ensure the smooth delivery of our solution to our clients. This role is perfect for someone who wants to experience working for a scaling tech company and be instrumental in helping our business thrive. This is a UK based role, primarily remote working with travel required to our London Office for monthly team meetings. This role will require occasional travel to client sites in other parts of the UK and overseas.
What you will do
- Full immersion on INSTANDA platform: your success in this role is directly correlated to learning, understanding and developing substantial knowledge of it.
- Conduct interviews and workshops with our clients and stakeholders to clarify requirements.
- Effectively capture, understand, define and document functional and non-functional business requirements that gather the client’s key criteria and technical requirements, and align these to our commercial and technical considerations.
- Support the creation of requirements artifacts, including process maps, user journeys, use cases, acceptance criteria, and other supporting documentation.
- Partner with our service delivery and engineering teams to support design and sign off potential new functionalities.
- Support the UAT process of the INSTANDA configuration and new functionalities.
- Take a hands-on approach to troubleshooting.
- Adhere to INSTANDA’s information security policies, guidelines, and best practices to protect our company and our clients.
- Contribute to a culture of security awareness within the company.
Essential
- A minimum of 2+ years’ experience working as a Business Analyst, preferably within a technology-led or SaaS environment.
- Proven experience within the insurance domain, with a strong understanding of insurance products, processes, and regulatory considerations.
- Demonstrable experience working across the end-to-end software development lifecycle, from requirements gathering and discovery through to delivery, testing, and post-implementation support.
- Experience collaborating closely with cross-functional development teams (including Product Owners, Developers, Testers, and Architects) as well as engaging directly with external clients and partners.
- Demonstrated experience using Jira or equivalent tools to create, refine, and manage user stories, ensuring clear, well-structured requirements that support effective delivery and collaboration across stakeholders.
- Strong stakeholder management skills, with the ability to build effective relationships, manage expectations, and communicate complex information to both technical and non-technical audiences.
- Solid experience working within Agile delivery environments, including Scrum and sprint-based delivery.
- Proven ability in process and systems analysis, translating business requirements into clear, well-defined user stories, acceptance criteria, and supporting artifacts for inclusion in sprint back-logs.
- Ability to produce clear, concise, and well-structured documentation, such as process maps, user journeys, user flows, and requirements documents, to support successful client delivery and internal alignment.
- Confident and effective communicator, comfortable presenting and facilitating discussions with clients, partner organisations, and internal stakeholders across INSTANDA.
Desirable
- Experience of SaaS or platform technology solutions will be a distinct advantage.
Benefits
- Competitive salary
- Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we’ll give you an additional days holiday (max. 5 days).
- One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
- Freedom Pass work up to 4 weeks of the year from anywhere.
- FlexiBank you decide when to use your public holiday allocation.
- Hybrid Working approach varying with the nature of your role.
- Life cover; income protection and participation in the company pension scheme.
- All employees are included in the company discretionary bonus scheme.
- £100 per month to put towards wellness activities.
- Annual learning & development allowance of £1,250.
- Free access to LinkedIn learning and Microsoft ESI learning platform.
Business Analyst employer: Instanda, Inc.
At INSTANDA, we pride ourselves on being a pioneering force in the Insurtech space, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our generous benefits, including a competitive salary, extensive holiday allowance, and a robust learning and development budget, all while promoting a flexible hybrid working model. Join us in our London office or work remotely, and be part of a team that is not only shaping the future of insurance technology but also values your well-being and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Get to know the INSTANDA platform inside out! Familiarise yourself with its features and functionalities, as this will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral.
✨Tip Number 3
Prepare for those interviews by practising common Business Analyst scenarios. Think about how you would gather requirements or handle client feedback, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the INSTANDA team.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Know the INSTANDA Platform:Before you start your application, take some time to really understand the INSTANDA platform. Familiarise yourself with its features and how it revolutionises the insurance industry. This knowledge will help you tailor your application and show us that you're genuinely interested in the role.
Show Off Your Experience:When writing your application, make sure to highlight your experience as a Business Analyst, especially in tech or SaaS environments. We want to see how your background aligns with our needs, so don’t hold back on showcasing your skills in requirements gathering and stakeholder management.
Be Clear and Concise:We love well-structured applications! Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, clarity is key in both your application and the role itself!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Instanda, Inc.
✨Know the INSTANDA Platform Inside Out
Before your interview, make sure you dive deep into the INSTANDA platform. Familiarise yourself with its features and functionalities, as well as how it revolutionises the insurance industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Prepare for Client Interaction Scenarios
Since the role involves conducting interviews and workshops with clients, think of examples from your past experiences where you've successfully gathered requirements or resolved client issues. Be ready to discuss how you managed stakeholder expectations and communicated complex information clearly.
✨Showcase Your Agile Experience
As the role requires working in Agile environments, be prepared to discuss your experience with Scrum and sprint-based delivery. Share specific instances where you contributed to the end-to-end software development lifecycle, highlighting your role in creating user stories and acceptance criteria.
✨Demonstrate Strong Documentation Skills
The ability to produce clear and concise documentation is crucial for this position. Bring examples of process maps, user journeys, or requirements documents you've created in the past. This will showcase your attention to detail and your capability to support successful client delivery.
