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For Companies At a Glance
- Tasks: Coordinate renewable energy installations and ensure smooth customer experiences from start to finish.
- Company: Join Installio, a leader in the clean energy transition with a vibrant team culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible working, and a great benefits package.
- Why this job: Make a real impact in the renewable energy sector while developing your operational skills.
- Qualifications: Experience in operations coordination and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 35000 £ per year.
Are you passionate about accelerating the UK’s transition to clean energy? Installio is looking for a driven and organised Operations Coordinator to join our growing team, helping us deliver high-quality, compliant, and efficient renewable energy systems across the country - while ensuring customers have a clear, confident, and well-managed experience from booking to completion.
The Role
This is a hands‑on operational role at the centre of Installio’s daily operations. You’ll be responsible for keeping installations on track from booking through to completion, supporting field teams, and making sure customers are informed and supported throughout the process. This role is perfect for someone who takes pride in making things happen smoothly – coordinating teams, solving problems, and keeping customers confident every step of the way.
What You’ll Do
- Operations & Scheduling
- Coordinate daily and weekly installation schedules
- Track live jobs and follow up on progress, delays, or changes
- Support re‑bookings, remedial works, and completion of outstanding jobs
- Ensure key operational information is accurate and up to date
- Customer Coordination
- Act as a primary point of contact for customers via Intercom, email, and phone
- Handle queries calmly and professionally, resolving issues where possible
- Communicate schedule updates and next steps clearly
- Set and manage expectations throughout the install process
- Internal & Partner Coordination
- Liaise with field teams, subcontractors, and internal stakeholders
- Support onboarding of new subcontractors
- Ensure smooth handovers between teams
- Systems & Process Support
- Maintain operational records, tools, and documentation
- Follow established processes and suggest practical improvements where needed
- Work with operations and product teams to support workflow efficiency
Requirements
- Experience in operations coordination, customer operations, or field‑based services
- Comfortable managing multiple tasks in a busy operational environment
- Strong organisational skills and attention to detail
- Clear and confident communicator, especially with customers
- Calm under pressure and reliable when priorities shift
- Confident using CRMs, spreadsheets, and scheduling tools
- Interest in renewables or infrastructure is a plus, but not essential
Benefits
- Salary of £30,000 - £35,000, depending on experience
- 25 days annual holiday
- Flexible hybrid working
- Benefits package including pension
- Modern and inspiring work environment
Apply Today and Grow with Installio!
Operations Coordinator employer: Installio
Contact Detail:
Installio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the renewable energy sector, especially those who work at Installio. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Installio’s projects and values. Show us you’re passionate about clean energy and how you can contribute to making installations run smoothly.
✨Tip Number 3
Practice your communication skills! As an Operations Coordinator, you’ll need to keep customers informed and calm. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Installio team!
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight any relevant experience in operations coordination or customer service, and don’t forget to sprinkle in your passion for clean energy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you the perfect fit. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Organisational Skills: Since this role is all about keeping things running smoothly, make sure to highlight your organisational skills in your application. Share examples of how you've successfully managed multiple tasks or coordinated teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at Installio!
How to prepare for a job interview at Installio
✨Know the Company Inside Out
Before your interview, dive deep into Installio's mission and values, especially their focus on clean energy. Understanding their operations and how they deliver renewable energy systems will help you align your answers with their goals.
✨Showcase Your Organisational Skills
As an Operations Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. This will demonstrate your ability to keep things running smoothly.
✨Communicate Clearly and Confidently
Since you'll be the primary point of contact for customers, practice articulating your thoughts clearly. Think about how you would handle customer queries or updates during the interview, showcasing your calm and professional communication style.
✨Be Ready to Problem-Solve
Expect questions that test your problem-solving skills. Prepare scenarios where you've had to think on your feet or resolve issues under pressure. This will show that you're reliable and can adapt when priorities shift.
