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- Tasks: Install loft insulation while ensuring top-notch customer service and safety standards.
- Company: Join InstaGroup, a company committed to inclusivity and teamwork.
- Benefits: Gain hands-on experience, develop skills, and work in a supportive environment.
- Why this job: Be the face of the business and make a real difference in energy efficiency.
- Qualifications: Previous insulation experience preferred; must have NVQ level 2 or CSCS card.
- Other info: Flexible hours and opportunities for growth in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
The purpose of the role is to provide a customer focused installation service ensuring that all technical specifications are adhered to, and all relevant safety checks and safety precautions are carried out in line with company procedures and best practice methods.
The energy efficiency technician will be working in a small but dedicated team, and the scope of the role will encompass a wide variety of responsibilities. You will essentially be the face of the business.
To consistently achieve Instagroup Ltd’s core values in relation to customer focus, communication, health and safety, quality, teamwork and organisation:
- Install all confirmed booked in work by the planning team.
- Communicate with site supervisor if job description cannot be adhered to.
- Carry out pre & post work inspections and take any necessary action to resolve any highlighted issues.
- Effectively communicate with the customer before, during and after installation making sure they are aware of the installation process and to check they are happy with the job on completion.
- Ensure all relevant paperwork has been completed and signed along with photographic evidence, this is essential.
- Ensure all work is carried out in a safe manner and to a high standard by following best practice procedures.
- Undertake any reasonable task as required by the company.
Essential Skills – Loft Insulation
- Able to deliver exceptional customer service to all customers and contractors.
- Can effectively communicate with colleagues and most importantly customers.
- Must have the drive to ensure that health and safety and quality standards are maintained and where possible improved through strict adherence to policies, procedures and standards.
- Can plan and organise on site work.
- Must be motivated to learn and continually develop expertise.
- Able to demonstrate commitment and drive whilst having flexibility.
- Previous experience working in the insulation industry (strongly preferable).
- Comfortable working in small spaces.
- Minimum NVQ level 2, or CSCS card.
- A satisfactory DBS check.
- Asbestos awareness - This can be part of the onboarding process if required.
- Minimum 2 year clean driving licence.
Equal Opportunity Statement
At InstaGroup, we are dedicated to fostering an inclusive workplace culture that values diversity in all its forms. We believe that every individual brings unique perspectives, experiences, and talents to our team, and we are committed to creating an environment where everyone feels respected, supported, and empowered to thrive. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for opportunities at InstaGroup.
Technical Installer - Loft Installer in Wokingham employer: Instagroup Ltd
Contact Detail:
Instagroup Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Installer - Loft Installer in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Instagroup Ltd. Understand their core values and how they prioritise customer service and safety. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Technical Installer, you'll be the face of the business, so it's crucial to demonstrate your ability to communicate effectively with customers and colleagues. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've tackled challenges in previous roles, especially in the insulation industry. Highlight your ability to adapt and find solutions while maintaining high safety and quality standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Technical Installer - Loft Installer in Wokingham
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your communication skills and dedication.
Safety First!: Since safety is a big deal for us, don’t forget to mention any relevant health and safety training or certifications you have. If you've worked in environments where safety standards are crucial, let us know how you maintained those standards.
Be Organised: We love a candidate who can plan and organise their work effectively. In your application, give us a glimpse of how you manage your time and tasks, especially when juggling multiple installations or projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Instagroup Ltd
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to loft insulation and installation processes. Familiarise yourself with the safety standards and best practices that are crucial for the role. This will not only show your expertise but also demonstrate your commitment to quality and safety.
✨Customer Service is Key
Since you'll be the face of the business, it's essential to highlight your customer service skills. Prepare examples of how you've effectively communicated with customers in the past, especially during installations. Show them you can keep clients informed and satisfied throughout the process.
✨Team Player Vibes
This role involves working closely with a small team, so be ready to discuss your teamwork experience. Think of instances where you've collaborated successfully with colleagues or resolved conflicts. Emphasising your ability to work well with others will resonate with their core values.
✨Safety First!
Make sure to convey your understanding of health and safety regulations. Be prepared to discuss how you've adhered to safety protocols in previous roles. This will reassure them that you take safety seriously and are committed to maintaining high standards on the job.
