County Durham Council is seeking two Service Desk Analysts to provide ICT support to corporate customers, external clients and schools. One position is part-time (22.5 hours) and the other full-time (37 hours per week).
You will log calls, assess incidents, and escalate when needed, while contributing to a high-quality ICT service. NVQ Level 3 or equivalent is required, plus the ability to communicate effectively with diverse audiences and demonstrable ICT experience.
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Service Desk Analyst — Hybrid Work & Pension Benefits employer: Instagram
Durham County Council is an excellent employer, offering a dynamic work environment where your contributions directly impact local governance and community well-being. With a strong emphasis on employee development, flexible working arrangements, and a competitive rewards package, you will find ample opportunities for growth and collaboration in this supportive setting. Join us in making a meaningful difference in the community while enjoying a balanced work-life experience.
