Project Support Officer

Project Support Officer

Full-Time No working from home possible
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Overview

The role will provide dedicated support to ensure the effective delivery of Durham County Council's emerging digital programme of work. You will contribute to ensuring projects are well-governed, well-documented and aligned with organisational priorities. You will support the development, coordination, monitoring and reporting of initiatives, ensuring high standards of project support. The role will also support the design and maintenance of systems, documentation and processes required to underpin the developing work programme. The post will provide dedicated support to the Digital Programme Management Office, and digital projects evolving as a result of service developments and the Council's Transformation programme. This is a great opportunity to support the governance processes that underpin this work programme, providing project co‑ordination, and helping maintain clear reporting, engagement and communication across a range of stakeholders.

Duration

This post is fixed‑term for 18 months.

Responsibilities

  • Supporting the delivery and tracking of projects under the work programme.
  • Assisting with pilots, proofs‑of‑concept and discovery work.
  • Preparing and coordinating documentation, governance materials and project reporting.
  • Collating performance metrics, user feedback and evaluation data.
  • Producing structured reporting, dashboards and transparent audit trails for projects.
  • Monitoring progress and contributing to reports for relevant governance groups and stakeholders.
  • Researching best practice in areas such as governance, ethics, risk management and emerging technologies.

Qualifications

  • Education to level 4 or equivalent.
  • Experience supporting complex projects, using a range of IT systems, and managing administrative and financial processes.
  • Strong communication, organisational and research skills.
  • Ability to work with multiple stakeholders and perform well under pressure.
  • Self‑motivated and able to work independently and as part of a team with the ability to plan and prioritise effectively.

Benefits

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.

Contact

For more information, contact Ross McMonigle, Strategy and Service Engagement Officer (Ross.McMonigle@durham.gov.uk).

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Project Support Officer employer: Instagram

Durham County Council is an excellent employer, offering a dynamic work environment where your contributions directly impact local governance and community well-being. With a strong emphasis on employee development, flexible working arrangements, and a competitive rewards package, you will find ample opportunities for growth and collaboration in this supportive setting. Join us in making a meaningful difference in the community while enjoying a balanced work-life experience.

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Contact Details:

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