Join our Planning team as a Planning System Analyst Assistant, helping to support, maintain and improve the business-critical systems and processes that underpin Planning Development Management services. WHAT IS INVOLVED? As part of our Planning team, you will support the development, maintenance and improvement of the systems used by Planning Development Management and Building Control services. Working closely with the Planning System Analyst, you will help ensure planning information is managed accurately and efficiently, supporting both service delivery and customer engagement. You will:
- Support the maintenance, development and upgrade of Planning and Building Control software systems.
- Assist with system integration, data management, performance reporting and customer insight activities.
- Contribute to projects that improve service delivery, efficiency and the customer experience.
- Input and maintain accurate data within planning systems to support the processing of planning applications and related functions in line with statutory requirements.
- Create spatial data using the Planning Development Management GIS system.
- Use a range of specialist systems to support communications, advertising and records management requirements.
- Ensure information is managed, published and maintained in line with GDPR requirements.
This role offers the opportunity to support business-critical systems and processes that help deliver an effective and responsive planning service.
Qualifications
- Minimum of 4 GCSE's or equivalent at grades A to C including English Language.
- Working towards achieving a BTEC National in Public Administration or NVQ Level 3 in Business Administration or equivalent, or experience relevant to the role.
- Experience of dealing with members of the public over the telephone within an office environment
- Experience of working with IT systems and software packages designed to support service delivery
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
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Planning System Analyst Assistant in North East employer: Instagram
Durham County Council is an excellent employer, offering a dynamic work environment where your contributions directly impact local governance and community well-being. With a strong emphasis on employee development, flexible working arrangements, and a competitive rewards package, you will find ample opportunities for growth and collaboration in this supportive setting. Join us in making a meaningful difference in the community while enjoying a balanced work-life experience.
