This is a varied and rewarding role where you will play an important part in ensuring the smooth and efficient delivery of passenger transport services. WHAT IS INVOLVED? As an Administration Assistant, you will provide a high-quality administrative service across a range of passenger transport activities. Your duties will include:
- Raising and processing invoices and payments.
- Administering concessionary travel applications.
- Handling live bookings across multiple patient transport lines.
- Supporting the Contracts Team with the administration, procurement and monitoring of transport arrangements for school travel and social care.
- Providing general administrative support across the team.
- Taking on a variety of other administrative duties as required.
No two days are likely to be the same, so this is an ideal opportunity for someone who enjoys a busy, varied working environment.
We are looking for an enthusiastic and reliable team player who takes pride in delivering excellent customer service.
- Hold an NVQ Level 2 in Business Administration (or equivalent), or be currently working towards the qualification and within 6 months of completing it.
- Have excellent communication and interpersonal skills.
- Be well‑organised, flexible and able to manage changing priorities.
- Work calmly and effectively under pressure and meet tight deadlines.
- Have a high level of accuracy and attention to detail.
- Have good IT skills and confidence using computer systems.
- Be able to work independently, using your own initiative.
- Enjoy working as part of a supportive and dedicated team.
Please refer to the attached Person Specification for the full essential and desirable criteria for the role.
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
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Passenger Transport Administration Assistant in North East employer: Instagram
Durham County Council is an excellent employer, offering a dynamic work environment where your contributions directly impact local governance and community well-being. With a strong emphasis on employee development, flexible working arrangements, and a competitive rewards package, you will find ample opportunities for growth and collaboration in this supportive setting. Join us in making a meaningful difference in the community while enjoying a balanced work-life experience.
