At a Glance
- Tasks: Input data, create spatial data, and assist customers with updates and advice.
- Company: Join a dedicated team within Business Services in local government.
- Benefits: Competitive salary, generous leave, and flexible hybrid working options.
- Other info: Great opportunity for career growth and mentoring junior staff.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: NVQ3 in Business Administration or equivalent required.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for a part‑time temporary 24‑month contract Support Officer to join our dedicated team within Business Services.
Responsibilities
- Accurate data input
- Create spatial data by plotting polygons onto the Planning Development Management GIS function
- Utilise bespoke software systems
- Adhere to statutory regulations involving all communications, advertising, record management, redacting personal information and data cleansing
- Deal with customers (public, councillors, consultees, solicitors, etc.) by various formats providing updates and advice relating to our procedures and policies
- Complete Local Land and Property searches
- Carry out financial transactions and administer related processes
- Provide advice and mentoring to junior members of staff
Skills and Behaviours
- Enthusiastic team player who takes pride in providing excellent customer service
- Good communication skills
- Ability to work under pressure to tight deadlines with a high degree of accuracy
- Well organised and flexible
- Good IT skills and ability to manage changing priorities
- Ability to work unsupervised using initiative
Qualifications
- NVQ3 Business Administration or equivalent
Benefits
- Competitive rewards package that includes attractive salaries
- Generous annual leave entitlement of 27 days (rising to 32 after five years of continuous local government service)
- Membership of the excellent contributory career average Local Government Pension Scheme
- Range of flexible working arrangements including hybrid working (home and office) where applicable
Hybrid Support Officer - Data, GIS & Customer Care in North East employer: Instagram
Join our dedicated team as a Hybrid Support Officer in a role that not only offers competitive salaries and generous annual leave but also fosters a supportive work culture focused on employee growth and development. With flexible working arrangements, including hybrid options, you will thrive in an environment that values excellent customer service and teamwork, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Support Officer - Data, GIS & Customer Care in North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data management and customer care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with GIS and data input. This will help you stand out and demonstrate your capabilities beyond just a CV.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Support Officer - Data, GIS & Customer Care in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Hybrid Support Officer. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves dealing with various stakeholders, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language to show us you can convey information effectively.
Highlight Your IT Proficiency:We’re looking for someone who’s comfortable with technology. Mention any relevant software or systems you’ve used before, especially if they relate to data input or GIS functions. This will help us see your tech-savvy side!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Instagram
✨Know Your Data
Make sure you brush up on your data input skills and GIS knowledge. Familiarise yourself with the software systems mentioned in the job description, as being able to discuss them confidently will show your enthusiasm and readiness for the role.
✨Customer Care is Key
Since this role involves dealing with various stakeholders, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you’ve communicated effectively or resolved issues, as this will demonstrate your ability to handle customer interactions.
✨Stay Organised
The job requires working under pressure and managing tight deadlines. During the interview, share your strategies for staying organised and prioritising tasks. This could include tools you use or methods you follow to ensure accuracy and efficiency in your work.
✨Show Your Team Spirit
As an enthusiastic team player, be ready to discuss how you collaborate with others. Share experiences where you’ve mentored junior staff or worked as part of a team to achieve a common goal, highlighting your flexibility and initiative.
