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- Tasks: Provide essential admin support to Adult Care Teams and manage communications.
- Company: Join Durham County Council and make a difference in the community.
- Benefits: Enjoy competitive pay, generous leave, and flexible hybrid working options.
- Why this job: Be part of a team that supports vulnerable individuals and enhances their quality of life.
- Qualifications: 4 GCSEs including English and NVQ Level 2 in Business Administration.
- Other info: Great career progression opportunities within a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Business Services have an exciting opportunity to appoint various Grade 3 Business Services Assistants to join our team supporting Durham County Council's Adult Care Teams. Full time, part time, permanent and temporary contracts available.
The roles will provide support to one of the Learning Disabilities, Locality or County-wide Occupational Therapy and Sensory Support Service Teams. The Adult Health Services Teams ensure that the social care needs of people are fully assessed under the Care Act and that the services are delivered, monitored and reviewed in accordance with agreed care plans.
Responsibilities- Provide day-to-day administrative support, manage calls, inboxes and digital mail, and maintain accurate electronic records.
- Process referrals, applications and invoices, and liaise with a wide range of external agencies.
- Support confidential work, track activity and expenditure, and assist with customer-facing services.
- Embrace new ways of working, including AI tools.
- Work as part of an administrative support team within the Council’s hybrid model between your home address and another base within County Durham.
- Deliver a professional administrative service to frontline teams.
- Hold 4 GCSEs (including English Language or Literature).
- NVQ Level 2 in Business Administration (or equivalent).
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the contributory Local Government Pension Scheme, and flexible working arrangements including hybrid working (home and office) where applicable.
Business Services Assistants in North East employer: Instagram
Contact Detail:
Instagram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Assistants in North East
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Durham County Council on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with AI tools and digital record-keeping systems. Mentioning these in interviews will show we’re ready to embrace new ways of working.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Business Services Assistants in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Services Assistant. We want to see how you can support our Adult Care Teams effectively!
Showcase Your Admin Skills: Since the role involves a lot of administrative tasks, be sure to mention any relevant experience you have in managing calls, inboxes, and maintaining records. We love seeing candidates who are organised and detail-oriented!
Highlight Your Team Spirit: Working as part of a team is key in this role. Share examples of how you've collaborated with others in previous jobs or projects. We value teamwork and want to know how you can contribute to our supportive environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Instagram
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Services Assistant. Familiarise yourself with the key tasks like managing calls, processing referrals, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves liaising with various external agencies, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations. This will reassure them that you can handle the demands of the job.
✨Embrace Technology
With the mention of AI tools in the job description, be ready to discuss your experience with technology. If you've used any digital tools or software in past roles, share those experiences. Showing that you're adaptable and open to new ways of working will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, the hybrid working model, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
