Business Services Assistant in North East
Business Services Assistant

Business Services Assistant in North East

North East Full-Time 23000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin support and manage communications for Adult Care Teams.
  • Company: Durham County Council, dedicated to supporting community health services.
  • Benefits: Attractive salary, 27 days annual leave, and flexible hybrid working options.
  • Why this job: Make a difference in people's lives while gaining valuable experience.
  • Qualifications: Organised, detail-focused, and confident with digital systems.
  • Other info: Great career progression opportunities within local government.

The predicted salary is between 23000 - 25000 £ per year.

Part-time Grade 3 Business Services Assistant with Durham County Council's Adult Care Teams.

Overview

Support one of the Learning Disabilities, Locality, or County-wide Occupational Therapy and Sensory Support Service Teams. Work within the Adult Health Services Teams ensuring that the social care needs of people are fully assessed under the Care Act and that services are delivered, monitored and reviewed in accordance with agreed care plans.

Responsibilities

  • Provide day-to-day administrative support, managing calls, inboxes, and digital mail.
  • Maintain accurate electronic records and process referrals, applications, and invoices.
  • Liaise with a wide range of external agencies and support confidential work.
  • Track activity and expenditure, assist with customer-facing services, and embrace new ways of working, including AI tools.
  • Support frontline teams in a hybrid model between home address and a County Durham base.

Qualifications

  • Reliable and organised administrator.
  • Detail-focused and confident with digital systems.
  • NVQ Level 2 in Business Administration (or equivalent).

Benefits

  • Competitive rewards package including attractive salaries.
  • Generous annual leave entitlement of 27 days (rising to 32 after five years of continuous local government service).
  • Membership of the contributory Local Government Pension Scheme.
  • Range of flexible working arrangements, including hybrid working (home and office).

Business Services Assistant in North East employer: Instagram

Durham County Council is an excellent employer for those seeking a meaningful role in the community, particularly as a Business Services Assistant within the Adult Care Teams. With a strong commitment to employee well-being, the council offers a competitive rewards package, generous annual leave, and flexible working arrangements that promote a healthy work-life balance. Employees benefit from opportunities for professional growth and development while contributing to vital services that enhance the lives of individuals with learning disabilities and other needs in County Durham.
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Contact Detail:

Instagram Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Services Assistant in North East

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those working in adult care services. A friendly chat can lead to insider info about job openings and even recommendations.

✨Tip Number 2

Prepare for interviews by practising common questions related to administrative support and social care. We suggest role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Show off your digital skills! Be ready to discuss how you’ve used technology in previous roles, especially any experience with managing records or processing referrals. It’s all about demonstrating your adaptability.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Business Services Assistant in North East

Administrative Support
Digital Systems Proficiency
Record Keeping
Referral Processing
Invoice Management
Communication Skills
Liaison with External Agencies
Attention to Detail
Organisational Skills
Customer Service
Adaptability to New Technologies
Hybrid Working
Confidentiality Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Business Services Assistant. We want to see how you can support our Adult Care Teams effectively!

Show Off Your Organisation Skills: As an administrator, being organised is key! Use your application to demonstrate your attention to detail and how you've managed tasks in the past. We love seeing examples of how you keep things running smoothly.

Be Confident with Digital Tools: Since the role involves working with digital systems, don’t shy away from mentioning your experience with technology. Let us know how you've embraced new tools or processes in your previous roles!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!

How to prepare for a job interview at Instagram

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Services Assistant. Familiarise yourself with the Care Act and how it relates to social care needs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

As an administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed calls, inboxes, or digital records. Highlight any tools or systems you've used to stay organised, as this will resonate well with the interviewers.

✨Embrace Technology

Since the role involves using digital systems and AI tools, be ready to discuss your comfort level with technology. Share specific instances where you've used digital tools to improve efficiency or streamline processes. This will show that you're adaptable and open to new ways of working.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, or how they measure success in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.

Business Services Assistant in North East
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Location: North East
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