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- Tasks: Lead daily library operations and create a welcoming environment for all users.
- Company: Join a community-focused library service with a passion for customer care.
- Benefits: Enjoy competitive pay, generous leave, and flexible working options.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: NVQ Level 3 or equivalent experience; First Aid qualification preferred.
- Other info: Dynamic role across multiple sites with great career progression opportunities.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic and customer-focused Library Duty Manager to help lead the day-to-day operation of our library venues. This role is normally worked Monday, Tuesday and alternate Saturdays, and while based at Newton Aycliffe Library, you will also support our wider cluster: Sedgefield, Trimdon and Chilton. You will ensure our libraries run safely, efficiently and to a high standard, creating a welcoming environment for all users. Working closely with the Operations Manager, you will lead staff, champion excellent customer care, and help deliver a positive, "can-do" culture across the service.
Responsibilities:
- Oversee daily operations and ensure a high-quality customer experience.
- Supervise and support staff, including recruitment, training and performance management.
- Maintain safe, clean, and well-presented library spaces.
- Deliver and promote services, events and programmes.
- Manage financial procedures and compliance checks.
- Support marketing, audience development and community engagement activities.
- Supervise volunteers and placements.
- Act as key holder and ensure emergency procedures are followed.
- Deputise for the Operations Manager when required, and be a confident communicator with strong leadership skills and a passion for community-focused services.
You will enjoy working across multiple sites, supporting staff, and helping customers feel welcome and valued.
Qualifications:
You should hold a NVQ Level 3 or equivalent experience in a relevant discipline and a First Aid qualification or willingness to work towards.
Benefits:
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Library Duty Manager employer: Instagram
Contact Detail:
Instagram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the library sector or related fields. Attend local events or workshops to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Show off your passion for libraries! When you get the chance to chat with hiring managers, share your enthusiasm for creating welcoming spaces and excellent customer experiences. Let them see how your values align with their mission.
✨Tip Number 3
Prepare for interviews by researching the libraries you’ll be working with. Know their services, events, and community engagement efforts. This will help you demonstrate your commitment and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to land that Library Duty Manager role.
We think you need these skills to ace Library Duty Manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for libraries and customer service shine through. We want to see that you're genuinely excited about the role and how you can contribute to creating a welcoming environment for all users.
Tailor Your Experience: Make sure to highlight your relevant experience in library management or customer service. We’re looking for someone who can oversee daily operations and support staff, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can explore more about our benefits and culture while you’re there.
How to prepare for a job interview at Instagram
✨Know Your Libraries
Familiarise yourself with the specific libraries you'll be managing, like Newton Aycliffe, Sedgefield, Trimdon, and Chilton. Understand their unique offerings and community needs so you can discuss how you'd enhance their operations during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in staff supervision, training, and performance management, as these are key aspects of the Library Duty Manager role.
✨Emphasise Customer Care
Be ready to talk about your approach to customer service. Share specific instances where you've gone above and beyond to create a welcoming environment, as this aligns perfectly with the role's focus on excellent customer care.
✨Discuss Community Engagement
Think about ways you've previously engaged with the community or promoted services and events. This will show your passion for community-focused services and your ability to drive audience development initiatives.