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- Tasks: Lead operational change and improve refuse and recycling services across the county.
- Company: Join a forward-thinking local authority committed to sustainability and community service.
- Benefits: Enjoy competitive pay, generous leave, and flexible hybrid working options.
- Other info: Great opportunities for career growth and professional development.
- Why this job: Make a real difference in your community while developing your career in a supportive environment.
- Qualifications: Level 4 qualification or equivalent experience in operational change management.
The predicted salary is between 40000 - 50000 £ per year.
To lead and coordinate the delivery and implementation of operational change and service improvement initiatives within countywide refuse and recycling services. The role is responsible for ensuring that agreed service changes, system developments, and operational improvements are effectively mobilised, embedded, and transitioned into business‑as‑usual operations. You will work across operational teams, Business Support, ICT, Strategic Waste, Customer Services and external suppliers to coordinate delivery activity, manage interdependencies, and ensure operational readiness. This includes maintaining delivery plans, monitoring risks and issues, supporting training and communications arrangements, and ensuring services remain compliant, resilient and consistent during periods of change. The role provides assurance on implementation progress and operational feasibility, ensuring that changes align with agreed service frameworks and are delivered within defined scope, timescales and governance arrangements.
Qualifications
- Level 4 qualification or equivalent experience in a relevant discipline.
- Experience of coordinating and delivering operational change or service improvement initiatives.
- Experience of working across multiple service areas to support implementation of change.
- Experience of managing risks, issues and dependencies within structured delivery activity.
- Experience of working with operational teams and support services in a local authority or similar complex environment.
- Experience of performance monitoring and reporting.
Benefits
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions.
Operational Delivery Lead in Hamsterley employer: Instagram
Contact Detail:
Instagram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Delivery Lead in Hamsterley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operational processes. Understand their challenges and think about how your skills can help them improve. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your delivery! Mock interviews with friends or family can help you articulate your experience and how it aligns with the role. Focus on your achievements in coordinating change and managing risks – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored to your skills and experience.
We think you need these skills to ace Operational Delivery Lead in Hamsterley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Operational Delivery Lead. We want to see how you’ve successfully coordinated operational changes and improvements in the past!
Showcase Your Experience: Don’t hold back on sharing your relevant experiences! We’re looking for examples of how you’ve managed risks, issues, and dependencies in previous roles. Use specific examples to demonstrate your skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to highlight key points without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can explore more about our rewards and benefits while you’re there!
How to prepare for a job interview at Instagram
✨Know Your Operational Change Inside Out
Make sure you understand the key aspects of operational change and service improvement initiatives. Brush up on relevant frameworks and methodologies that are commonly used in local authorities. This will help you speak confidently about how you can lead and coordinate these changes effectively.
✨Showcase Your Cross-Functional Experience
Be prepared to discuss your experience working across multiple service areas. Highlight specific examples where you've successfully collaborated with different teams, such as ICT or Customer Services, to implement change. This demonstrates your ability to manage interdependencies and coordinate delivery activities.
✨Prepare for Risk Management Questions
Since managing risks and issues is a crucial part of the role, think of scenarios where you've identified and mitigated risks in previous projects. Be ready to explain your approach to performance monitoring and how you ensure compliance during periods of change.
✨Communicate Your Training and Support Strategies
Discuss how you would support training and communication arrangements during operational changes. Share any past experiences where you’ve facilitated training sessions or developed communication plans to ensure everyone is on board and ready for the transition.