Unitel Direct are looking for a motivated individual to join their ever growing team whilst completing a Business Administration Apprenticeship.
Key Responsibilities:
- Administrative Support
- Process and update daily sales sheets accurately.
- Create and send welcome letters and onboarding packs to new clients.
- Maintain organised electronic and physical filing systems.
- Assist with general admin tasks such as data entry, scanning, and document preparing.
- Customer Communication
- Make outbound call-backs to clients regarding queries, updates, or service information.
- Provide friendly, professional communication via phone and email.
- Support the customer service and telecoms teams with client requests.
- Inbox & Record Management
- Monitor, sort, and prioritise shared team inboxes.
- Ensure customer emails are responded to or redirected efficiently.
- Update CRM systems and client records to maintain accuracy.
- Telecoms Support
- Assist the telecoms team with basic processing tasks and customer updates.
- Help ensure new telecom services are logged, prepared, and communicated correctly.
To become an apprentice, you must:
- be 16 or over
- not already be in full-time education
As an apprentice you’ll:
- complete a L3 Business Administration apprenticeship standard
- have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- learn and train for a specific job
- get paid and receive holiday leave
- get hands-on experience in a real job
- study for 6 hours of your working hours
- complete assessments during and at the end of your apprenticeship
- be on a career path with lots of future potential
- be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK
Business Admin Apprentice in Stockton-on-Tees employer: Inspiro Learning
Inspiro Learning is an exceptional employer, offering a nurturing environment for aspiring Early Years Practitioners in Littlewick Green. With a strong focus on hands-on experience and professional development, employees benefit from dedicated mentoring and a clear career progression path, all within a supportive and engaging workplace culture that prioritises the growth of both children and staff.
