Group 1 Audi Stockport - Service Technician Apprenticeship

Audi is an exceptional brand fueled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There’s never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.

The Service department is vital to the success of our business. From right first‑time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Your duties:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper‑to‑bumper overview, service, and inspection.
• Maintenance of electronic systems including on board entertainment systems.
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centre’s records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading‑edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long‑term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training‑related costs are fully covered as part of the programme, including travel, accommodation and meals. In the workplace, your personal dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

Qualifications received:

On successful completion of the three‑year programme, you will receive the following:

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Certificate in Automotive Refrigerant Handling
• Brand specific certifications (Scotland, Northern Ireland, Wales: Framework)
• Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VRQ)
• Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VCQ)

Future prospects:

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.