Citygate Volkswagen Ruislip Service Technician Apprenticeship

Programme name: Motor Vehicle Service and Maintenance Technician Light Vehicle Standard (Level 3)

Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.

The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

As a Service Technician/Mechanic apprentice, your duties will include:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper to bumper overview, service, and inspection.
• Maintenance of electronic systems including on board entertainment systems.
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centre's records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Qualifications required:

• GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science.
• In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.
• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Personal qualities:

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in vehicle engineering

Things to consider:

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

English and Maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.

The closing date for this vacancy is 07/06/2026 and interviews are expected to be held week commencing 18/06/2026. We reserve the right to close the advert early if we receive a sufficient number of applications.