At a Glance
- Tasks: Join us as a Parts Sales Executive Apprentice and deliver top-notch customer service.
- Company: Be part of TPS, the first trade operation owned by Volkswagen Group UK.
- Benefits: Enjoy fully covered training costs, a dedicated mentor, and personal development opportunities.
- Other info: Dynamic apprenticeship programme lasting 15-18 months with excellent growth potential.
- Why this job: Kickstart your career in sales with hands-on experience and support from industry leaders.
- Qualifications: GCSEs in English, Maths, and one other subject or equivalent qualifications required.
The predicted salary is between 800 - 980 £ per month.
Programme Overview
Programme duration: 15-18 months.
Programme name: Level 2 – Retailer.
About TPS
TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited. We deliver Volkswagen Group Genuine Parts™ to our customers daily. Every TPS Centre’s extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers. We’re still growing and constantly evolving to meet the needs of our customers – a great time to join.
Position
We are looking for the next generation of Parts Sales Executives to join our sites across the UK through the Volkswagen Group apprenticeship programme. If you have a passion for customer service or a desire to build a career within sales, but don’t know where to start, our apprentice positions could be for you.
Responsibilities & Key Objectives
- Inbound/Outbound call handling
- Taking cash and credit card transactions
- Delivering excellent customer service
- Strong communication skills
- Good IT skills
- Using product knowledge to advise customers
- Maintenance of accurate paperwork for centre and customer records
- Efficient processing of customer orders
- Contributing to the delivery of sales targets
Training Provided
Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training‑related costs, including travel, accommodation and meals, are fully covered. Your personal, dedicated mentor will support your continuous learning as you apply the skills and knowledge gained through remote sessions and in the workplace. You will also have the opportunity to attend Outward Bound, a personal development week that supports resilience, confidence and teamwork skills.
Qualifications Received
On successful completion of the 17‑month programme, you will receive:
- Level 2 Retailer Standard
- Brand specific certifications
- Scotland / Wales / Northern Ireland qualifications: Level 2 / Level 5 Customer Service Apprenticeship
- Brand specific certifications
Qualifications Required
GCSE grades 9–3 (A–D) or equivalent in English, Maths and one other subject, or:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2 NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A–D or above in English, Maths and either a Science or Technical subject.
Personal Qualities
We are looking for an enthusiastic, hardworking individual who is outgoing, confident, approachable and a problem solver. Ideal candidates show:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer service
Employer Website https://tps.trade/about-tps
TPS Peterborough Parts Sales Executive Apprenticeship VWG - TPS employer: Inspiro Learning
At TPS, we pride ourselves on being a forward-thinking employer that values the growth and development of our apprentices. With a strong focus on customer service and sales, our supportive work culture fosters teamwork and personal development, ensuring you have the tools and mentorship needed to thrive in your career. Located in Peterborough, you'll benefit from comprehensive training, including fully covered travel and accommodation for our state-of-the-art learning centre, making this an excellent opportunity to kickstart your journey in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land TPS Peterborough Parts Sales Executive Apprenticeship VWG - TPS
✨Dive into Local Retail Communities
Get involved in your local retail scene! Join community groups or social media pages where businesses and apprenticeships are often shared. This is a great way to connect with potential employers like Inspiro Learning and stay ahead of upcoming opportunities.
✨Leverage Career Fairs and Events
Keep an eye out for local career fairs and retail-specific events. These are goldmines for meeting hiring managers face-to-face. You can chat about apprenticeships, like the one for TPS Peterborough Parts Sales Executive Apprenticeship VWG - TPS at Inspiro Learning, and get a feel for the company culture right from the start!
✨Show You've Got Passion for Retail
When you're in an interview or networking, share your enthusiasm for retail! Talk about your favourite shops, trends, or your personal shopping experiences. It shows that you genuinely care about the industry you want to join at Inspiro Learning.
✨Apply Through Our Website!
Don't miss out on potential opportunities—apply directly through our website for the TPS Peterborough Parts Sales Executive Apprenticeship VWG - TPS apprenticeship at Inspiro Learning! We often showcase unique roles that may not be listed elsewhere, so keep checking in to stay updated.
We think you need these skills to ace TPS Peterborough Parts Sales Executive Apprenticeship VWG - TPS
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, you’ll want to highlight your ability to interact with customers effectively. Share any previous experience where you provided excellent service, whether that’s in a part-time job, school project, or even volunteer work! Make sure your CV really showcases these experiences to catch our attention at Inspiro Learning.
Reflect Your Enthusiasm in Your Cover Letter:As an apprentice, we’re especially interested in your eagerness to learn and grow in the retail environment. Use your cover letter to express why you're excited about starting your journey with us at Inspiro Learning. Show us how this apprenticeship aligns with your career goals in retail!
Tailor Your CV for the Retail Scene:When putting together your CV, use keywords related to retail like 'merchandising', 'inventory management', and 'sales targets'. A tailored CV can help us see that you understand and are ready for the retail industry right off the bat!
Don’t Forget to Include Any Relevant Courses or Certifications:If you’ve taken any short courses or received certificates related to retail or customer service, make sure to include them in your application. These little nuggets can really set you apart and display your commitment to the field as you kick off this apprenticeship with Inspiro Learning.
How to prepare for a job interview at Inspiro Learning
✨Know Your Products
As this is for a retail apprenticeship, it's crucial to know the products or services that Inspiro Learning offers. Take some time to browse their website or visit a store if possible. Familiarising yourself with the key features will show your enthusiasm and help you stand out in the interview.
✨Customer Interaction Scenarios
Expect some role-playing scenarios related to customer service during the interview. They might ask how you'd handle a difficult customer or showcase excellent service. Think of a couple of examples from your past experiences or even imagine some realistic situations you could encounter on the job.
✨Show Your Eagerness to Learn
As an apprentice, it's all about your willingness to grow and learn. Highlight your enthusiasm for picking up new skills and how you’re excited to be part of the retail environment. Maybe share a time when you learned something quickly and successfully applied it!
✨Dress the Part
While this might sound generic, dressing smart-casual is essential in retail. Show that you understand the importance of appearance in this sector. It doesn’t hurt to reflect the company’s vibe in your outfit – think about what employees might typically wear at Inspiro Learning.
