At a Glance
- Tasks: Provide technical support for computer systems and build strong relationships with customers.
- Company: Join a dynamic team offering a fantastic apprenticeship opportunity.
- Benefits: Earn £20,000 annually while gaining valuable experience and skills.
- Other info: Great chance to learn and grow in a supportive environment.
- Why this job: Kickstart your career in ICT and make a real difference in tech support.
- Qualifications: No prior experience needed, just a passion for technology and problem-solving.
The predicted salary is between 20000 - 20000 € per year.
We are offering a fantastic opportunity to kickstart your career as an Apprentice ICT Support Technician whilst completing a L3 ICT Apprenticeship Standard.
Annual salary of £20,000
Duties Include:
- Providing internal technical support for computer systems including server, desktop, and networking infrastructure.
- Building PCs, Installation of Operating Systems and peripherals for internal and external customers.
- Building strong working relationships with stakeholders (internal teams and external customers / third parties).
- Recording all calls to ensure accurate information about the client’s systems is maintained and available to other team members and account managers.
- Escalating issues in line with guidance and working with other support staff to build knowledge and skills required for all sites supported.
- Complying with all working practices relating to the customer site.
- Building strong relationships with customer account managers.
- Having a proactive approach to customer IT systems to ensure future problems are avoided and the longer-term development of the customer IT systems is considered.
- Consult users on customer sites who have high expectations and liaise with your team/line manager.
Apprentice ICT Support Technician in Oxford employer: Inspiro Learning
Join a dynamic and supportive team as an Apprentice ICT Support Technician, where you will receive comprehensive training while earning a competitive salary of £20,000. Our company fosters a collaborative work culture that prioritises employee growth, offering numerous opportunities for skill development and career advancement in the thriving tech sector. Located in a vibrant area, we provide a stimulating environment that encourages innovation and strong relationships with both internal teams and external clients.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice ICT Support Technician in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. Building connections can lead to job opportunities that aren't even advertised!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way. The more comfortable you are talking about your skills and experiences, the better you'll perform when it counts.
✨Tip Number 3
Show off your passion for tech! Whether it's through personal projects, volunteering, or just tinkering with gadgets, make sure you highlight your enthusiasm for ICT support during interviews.
✨Tip Number 4
Apply through our website! We want to see your application, so don’t hesitate to submit it directly. It shows you're keen and makes it easier for us to find you among the crowd.
We think you need these skills to ace Apprentice ICT Support Technician in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Apprentice ICT Support Technician role. Highlight any relevant technical support experience or projects you've worked on, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ICT support and how you can contribute to our team. Be sure to mention any specific skills or experiences that relate to the duties listed in the job description.
Showcase Your Communication Skills:Since building strong relationships with stakeholders is key, make sure your application demonstrates your communication skills. Whether it's through your writing style or examples of past teamwork, we want to see that you can connect with others effectively.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application gets to us quickly. Plus, you'll find all the details you need about the role right there!
How to prepare for a job interview at Inspiro Learning
✨Know Your Tech Basics
Brush up on your knowledge of computer systems, networking, and operating systems. Be ready to discuss how you would troubleshoot common issues or set up a PC. Showing that you understand the technical side will impress the interviewers.
✨Show Your People Skills
Since building strong relationships is key in this role, think of examples where you've successfully worked with others. Whether it's helping a friend with tech issues or collaborating on a school project, share those experiences to highlight your interpersonal skills.
✨Prepare Questions
Have a few thoughtful questions ready about the company culture or the specific technologies they use. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Problem-Solving
Expect some scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice explaining your thought process clearly and logically, as this will showcase your ability to handle real-world IT challenges.
