Apprentice Shop Manager Farmfoods in Oldbury

Programme duration 15 months plus 4 months to complete End Point Assessment. Programme name Level 4 - Retail Manager.

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.

We are looking to recruit an Apprentice Store Manager for our shop in Wednesfield. We offer a permanent full‑time (45 hours per week) position working a variety of shifts, 5 days from 7 each week.

What does the training involve?

• Initial training period working alongside an experienced shop manager and developing your practical skills in retail management.
• A period of running your shop with high support from your Area Manager.
• Approximately 3‑6 months into your training, you will take on full responsibility for our Wednesfield shop while you will continue to develop your management skills, with the support of your area manager.
• Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider.
• Support with upskilling your Maths and English (if required).
• Completion of an independent end point assessment at the end of your training.

This is a 19‑month training programme and upon successful completion you will be made a permanent employee.

In return for your hard work and commitment, you will receive:

• A starting salary of £31,392.52 (which will increase to £33,948.94 after 6 months).
• A retail manager level 4 apprenticeship standard qualification.
• Paid time to complete your apprenticeship coursework.
• Great training and support.
• 30 days holiday each year.
• 15% staff discount to use in any of our shops.
• Free life assurance.
• Workplace pension.

As an Apprentice Store Manager you will:

• Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

To become an apprentice, you must:

• Be 16 or over.
• Not already be in full‑time education.

As an apprentice you’ll:

• Complete a level 4 Retail Manager apprenticeship standard.
• Have regular one‑to‑one sessions with a dedicated trainer either remotely or through visits to your workplace.
• Learn and train for a specific job.
• Get paid and receive holiday leave.
• Get hands‑on experience in a real job.
• Study for at least 20% of your working hours.
• Complete assessments during and at the end of your apprenticeship.
• Be on a career path with lots of future potential.
• Be entitled to a TOTUM membership.

For more information about Inspiro Learning’s apprenticeship delivery and what it entails please watch a short video.

Future Prospects

There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long‑term career for you.

Skills required

To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service. You must also possess some leadership skills.

Qualifications required

You do not have to have any qualifications to be successful in your application for this role.

Personal qualities

• Has a friendly, positive, hardworking approach to work.
• Is a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
• Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Is organised and can remain calm in busy, high‑pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time.