Apprentice Retail Supervisor Farmfoods 12716 in Nottingham

Programme duration

12 months plus 3 months to complete End Point Assessment

Programme name

Level 3 – Retail Team Leader

Overview

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family‑oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Job description

We are looking to recruit an Apprentice Trainee Supervisor for our shop in Mansfield. We offer a permanent full‑time position working a variety of shifts, 5 days a week.

Responsibilities

• Make all of our customers feel welcome with a friendly smile and simple hello.
• Help customers find the items they are looking for.
• Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
• Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
• Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy.
• Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers.

Requirements

• A friendly, positive, hardworking approach to work.
• Enjoy being busy; as a junior member of management you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more.
• Be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down.
• Flexibility with your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts.
• Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.

To become an apprentice

• Be 16 or over.
• Not already be in full‑time education.

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you’ll have the right skills and knowledge needed for your chosen career.

As an apprentice you’ll

• Have regular one‑to‑one sessions with a dedicated trainer either remotely or through visits to your workplace.
• Learn and train for a specific job.
• Get paid and receive holiday leave.
• Get hands‑on experience in a real job.
• Study for at least 20% of your working hours.
• Complete assessments during and at the end of your apprenticeship.
• Be on a career path with lots of future potential.

Levels of an apprenticeship

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level. At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

Future prospects

There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you. This vacancy will become permanent upon completion of your apprenticeship.

Skills required

To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service. You must also possess some leadership skills.

Qualifications required

You do not have to have any qualifications to be successful in your application for this role.

Personal qualities

• Friendly
• Positive
• Hardworking
• Work well as an individual and as part of a team
• Reliable
• Trustworthy

Things to consider

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Opening Hours

• Monday to Friday: 7am – 10pm
• Saturday: 8am – 8pm
• Sunday: 11am – 5pm
• Earliest shift start: 5am
• Latest shift finish: 10:30pm
• Stocktake finish time: 10:30pm