Marshall Audi London South East Service Technician Apprenticeship

Programme name: Motor Vehicle Service and Maintenance Technician Light Vehicle Standard (Level 3)

Employer description: Audi is an exceptional brand fueled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There’s never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.

Job description: The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper to bumper overview, service, and inspection.
• Maintenance of electronic systems including on board entertainment systems.
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centres records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Qualifications: GCSE grades 9–4 (A–C) or equivalent in English, Maths and Science. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A–C or above in English, Maths and either a Science or Technical subject. Equivalent grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2 NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland). We accept predicted grades and conditional offers can be made based on predicted grades.

Personal qualities: Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in vehicle engineering

Things to consider: As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic. English and Maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.