Donalds Volvo Ipswich L2 Autocare Technician Apprenticeship Donald\'s Garage (Ipswich) Ltd

Programme name: Autocare Technician Standard (Level 2)

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well‑known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.

The Service department is vital to the success of our business. From right first‑time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Responsibilities:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper‑to‑bumper overview, service, and inspection.
• Maintenance of electronic systems including on‑board entertainment systems.
• Completion of legible and accurate paperwork for customers and centre records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading‑edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Qualifications required:

• GCSE grades 9–4 (A–C) or equivalent in English and Maths.
• In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A–C or above in English and Maths.
• Equivalent grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2 NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland).

We accept predicted grades and conditional offers can be made based on predicted grades.

Personal qualities:

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.

Personal skills we value:

• Enthusiasm and willingness to learn.
• Teamwork.
• Strong communication.
• Customer Service.
• Interest in vehicle engineering.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long‑term career, with excellent earning and progression opportunities once you complete your apprenticeship.