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- Tasks: Manage vehicle parts stock, assist customers, and support the workshop team.
- Company: Join a leading Volkswagen retailer with a commitment to quality and excellence.
- Benefits: Gain formal qualifications, earn while you learn, and enjoy career progression.
- Other info: Exciting opportunity for growth in a technologically advanced industry.
- Why this job: Kickstart your career in a dynamic environment with hands-on training and support.
- Qualifications: GCSEs in English, Maths, and one other subject required.
The predicted salary is between 18000 - 25000 £ per year.
Programme duration: 15 Months
Programme name: Customer Service Practitioner Standard (Level 2)
Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
- Providing advice to customers who are having problems with their vehicles.
- Taking sales orders from customers both face to face and over the phone.
- Stock control for vehicle parts and accessories.
- Maintaining an ordered stock room.
- Raising invoices for parts sold.
- Liaison with internal teams to ensure the correct stock is in place at the right time.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Qualifications required: GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and one other subject.
Harwoods Audi Portsmouth Parts Advisor Apprenticeship employer: Inspiro Learning
Contact Detail:
Inspiro Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Harwoods Audi Portsmouth Parts Advisor Apprenticeship
✨Tip Number 1
Get to know the company! Research Harwoods Audi Portsmouth and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll be interacting with customers and internal teams regularly. Role-play common scenarios with friends or family to build your confidence and improve your customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider knowledge about the company and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing this apprenticeship with us at Volkswagen.
We think you need these skills to ace Harwoods Audi Portsmouth Parts Advisor Apprenticeship
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the automotive industry shine through in your application. We want to see that you're excited about the opportunity to work with us and learn on the job!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Parts Advisor role. We love seeing how your background can contribute to our team, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this apprenticeship. Share specific examples of your customer service skills and any experience you have with stock control or sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Inspiro Learning
✨Know Your Stuff
Familiarise yourself with Volkswagen's products and services. Understand the role of a Parts Advisor and the importance of customer service in the automotive industry. This will show your enthusiasm and commitment to the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and stock management. Think about scenarios where you've provided excellent service or solved problems, as these examples will help you stand out during the interview.
✨Dress to Impress
Make sure to dress smartly for your interview. A professional appearance can make a great first impression and shows that you take the opportunity seriously. Aim for business casual to strike the right balance.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or growth opportunities within the company. It demonstrates your interest in the role and helps you assess if it's the right fit for you.