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- Tasks: Support training services for nuclear customers through admin tasks and customer support.
- Company: Join a leading organisation in the nuclear sector with a focus on training excellence.
- Benefits: Earn while you learn, receive holiday leave, and gain hands-on experience.
- Other info: Hybrid role with opportunities for personal development and regular trainer support.
- Why this job: Kickstart your career with real job experience and a clear path for future growth.
- Qualifications: Must be 16+, not in full-time education, and eager to learn.
The predicted salary is between 18500 - 25000 £ per year.
As an Apprentice Training Administrator, you will be responsible for ensuring and supporting the provision of excellent service to our nuclear customers and employees alike in relation to best practice classroom based training, eLearning and related services through administrative support.
Key Tasks and Responsibilities
- Administration
- Management of customer mailboxes, including triage and filing of emails received.
- Ensuring the provision of advice, guidance, and support on available training courses.
- Issuing Joining Instructions and pre-course reading for public and corporate courses.
- Response to general enquiries and quick wins received in the customer mailbox.
- Management of certificate uploads.
- Management of course completion records.
- Telephone support for external enquiries.
- Ensuring that both customer and trainer specific needs are always considered and catered for.
- Receiving and answering verbal and written queries received from customer and internal staff in a timely manner.
- Other duties to include holiday and absence cover for colleagues in the Managed Training Team and as directed by the Operations Manager.
This role is a hybrid role.
To become an apprentice, you must:
- Be 16 or over.
- Not already be in full-time education.
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
As an apprentice you’ll:
- Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace.
- Learn and train for a specific job.
- Get paid and receive holiday leave.
- Get hands-on experience in a real job.
- Study for at least 20% of your working hours.
- Complete assessments during and at the end of your apprenticeship.
- Be on a career path with lots of future potential.
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.
Levels of an apprenticeship
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level. At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.
Apprentice Training Administrator in Fareham employer: Inspiro Learning
Contact Detail:
Inspiro Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Training Administrator in Fareham
✨Tip Number 1
Get to know the company! Research their values and culture, and think about how you can fit in. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration and customer support. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Apprentice Training Administrator in Fareham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Apprentice Training Administrator. We want to see how you can support our nuclear customers and contribute to excellent service!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your written and verbal communication skills in your application. We love seeing clear, concise, and friendly language that reflects how you’d interact with our customers.
Highlight Your Organisational Skills: As an Apprentice Training Administrator, you'll need to manage various tasks efficiently. Use your application to showcase any experience you have in administration or organisation, whether it's managing emails or scheduling.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Inspiro Learning
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprentice Training Administrator. Familiarise yourself with tasks like managing customer mailboxes and providing support on training courses. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle customer enquiries or manage course completion records. Practising your responses can help you articulate your thoughts clearly during the interview, making a great impression.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with customers and internal staff, be ready to demonstrate your communication skills. You could share examples from past experiences where you successfully handled queries or provided support, highlighting your ability to connect with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or how the team collaborates. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.