Cordwallis Volkswagen Van Centre Feltham - Service Technician Apprenticeship

Programme Motor Vehicle Service and Maintenance Technician Light Vehicle Standard (Level 3)

Anticipated start date: 27 July 2026

Employer: One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation of apprentices to work within our retail network, taking on the technical and life skills that will be the foundation of a rewarding career.

The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper to bumper overview, service, and inspection.
• Maintenance of electronic systems including on board entertainment systems.
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centres records.
• Maintenance of a clean and tidy work environment.

Training provided: Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

Qualifications received: On successful completion of the three-year apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation): Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle), Certificate in Automotive Refrigerant Handling, Brand specific certifications.

Future prospects: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Qualifications required: GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject. 'Equivalent' grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland). We accept predicted grades and conditional offers can be made based on predicted grades.