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- Tasks: Create and manage formal IT documentation while ensuring compliance with audit standards.
- Company: Join a dynamic team in Birmingham focused on IT service management and quality assurance.
- Benefits: Enjoy a hybrid work model with three days onsite and two days remote, plus corporate perks.
- Why this job: Be part of a fast-paced environment where your writing skills can make a real impact.
- Qualifications: Prior experience in IT documentation and strong communication skills are essential.
- Other info: Experience with banking regulators is a plus; flexibility and adaptability are key.
The predicted salary is between 36000 - 60000 £ per year.
Requirements:
- Hybrid: 3 days onsite per week, 2 days remote
- Prior experience of writing formal IT documentation which has been subject to successful audit.
- Experience in ITIL, ITSM, Quality Management/Documentation
- Worked on audit documentation, batch management.
- Strong written and spoken English communication skills.
- Concise communicator with a steep learning curve, focused on providing important information and quickly filtering out the superfluous.
- Proven experience of writing formal process documentation for IT functions that stand up to audit scrutiny (e.g. policies, procedures, terms of reference, senior management briefings).
- Ability to scrutinise documentation in an objective, unbiased way to identify shortcomings, gaps, and potential risk exposure.
- Ability to quickly understand new technical information and concepts.
- Ability to produce documents to effectively communicate with audiences unfamiliar with the subject matter.
- Ability to quickly build relationships, collaborate, and influence to achieve results in a fast-moving, diverse, global environment.
- Ability to work to pressing deadlines, including being flexible and accommodating changes to plans and demand.
- Excellent working knowledge of Microsoft Office (especially Word).
- Understanding of the relationship between processes and their underlying controls and risks.
- Experience interacting with Banking Regulators, directly or indirectly, would be beneficial.
- Experience interacting with external audit stakeholders and regulators.
Technical Writer in Birmingham employer: INSPIRINGMINDS NET UK LIMITED
Contact Detail:
INSPIRINGMINDS NET UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer in Birmingham
✨Tip Number 1
Familiarise yourself with ITIL and ITSM frameworks if you haven't already. Understanding these concepts will not only help you in the interview but also demonstrate your commitment to the role and its requirements.
✨Tip Number 2
Brush up on your audit documentation skills. Since the role requires experience with formal IT documentation that withstands audits, consider reviewing examples of successful documentation to understand what auditors look for.
✨Tip Number 3
Practice your concise communication skills. You might be asked to explain complex technical information simply, so try summarising technical topics in a way that anyone could understand.
✨Tip Number 4
Network with professionals in the field, especially those who have experience with banking regulators or external audits. Building these connections can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Technical Writer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in writing formal IT documentation, particularly any that has been subject to audit. Emphasise your familiarity with ITIL, ITSM, and Quality Management.
Craft a Strong Cover Letter: In your cover letter, demonstrate your ability to communicate complex technical information clearly. Mention specific examples of documentation you've produced that have passed audits and how you approached those tasks.
Showcase Relevant Skills: Highlight your strong written and spoken English communication skills. Provide examples of how you've effectively communicated with diverse audiences, especially those unfamiliar with technical subjects.
Prepare for Potential Questions: Anticipate questions related to your experience with audit documentation and your ability to identify gaps and risks in processes. Be ready to discuss how you handle tight deadlines and adapt to changing demands.
How to prepare for a job interview at INSPIRINGMINDS NET UK LIMITED
✨Showcase Your Documentation Skills
Prepare examples of your previous IT documentation that has successfully passed audits. Be ready to discuss the processes you followed and how you ensured clarity and compliance in your writing.
✨Demonstrate Your IT Knowledge
Brush up on ITIL and ITSM concepts, as well as Quality Management principles. Be prepared to explain how these frameworks influence your documentation practices and how you've applied them in past roles.
✨Communicate Concisely
Practice summarising complex information into clear, concise points. During the interview, focus on delivering your answers in a straightforward manner, filtering out unnecessary details while still conveying essential information.
✨Build Rapport Quickly
Since the role requires collaboration in a fast-paced environment, demonstrate your interpersonal skills. Share examples of how you've built relationships with stakeholders or team members to achieve results, especially under tight deadlines.
