At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider with a supportive team culture.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and discounts for staff pet care.
- Other info: Clear career pathways and ongoing learning opportunities await you!
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Excellent communication skills and at least one year of office experience required.
The predicted salary is between 15917 - 15917 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Rowe Veterinary Group are looking for a receptionist to join our busy and friendly practice in Yate. Rowe Vet Group are based in the South West with branches in Wotton, Brimsham, Thornbury, Winterbourne and a 24 hour hospital in Bradley Stoke.
As a valued member of the reception team you will be the first point of contact for pets and their owners.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. This is a part-time role working 24 hours per week with varied shifts: Monday 1pm-7pm, Tuesday 2.30pm-7.30pm, Wednesday 8am-2pm, Friday 1pm-7pm & Saturday 1:4 8.30-1pm.
You Might Be a Great Fit If...
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
- At least one year of office-based experience
- Strong educational background, including a minimum of five GCSEs at grade C or above
How We’ll Support You
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist in Yate employer: Inspiring Vet Care
Inspiring Vet Care is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its team members. As a Veterinary Receptionist in Yate, you will enjoy a values-led culture that prioritises care and community, alongside clear career pathways and ongoing professional development opportunities. With generous benefits such as enhanced annual leave, a healthcare cash plan, and access to learning resources, you'll find a rewarding and meaningful career helping to ensure healthier animals and happier owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Yate
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Rowe Veterinary Group. Familiarise yourself with their values and services. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing your customer service experience.
✨Tip Number 3
Show off your personality! As a receptionist, you'll be the first point of contact for clients. Make sure to convey your warm and welcoming nature during the interview. A friendly smile and positive attitude can go a long way!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team at inspiring vet care.
We think you need these skills to ace Veterinary Receptionist in Yate
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for animal care and customer service. A friendly tone can make a big difference!
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer-facing roles and any specific skills that align with what we’re looking for, like communication and multitasking.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention your enthusiasm for working in a veterinary environment and how you can contribute to creating a welcoming atmosphere for clients and their pets.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our values and culture while you’re at it!
How to prepare for a job interview at Inspiring Vet Care
✨Know the Company
Before your interview, take some time to research Rowe Veterinary Group and their values. Understanding their mission of healthier animals and happier owners will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Veterinary Receptionist, excellent communication is key. Prepare examples from your past experiences where you effectively handled client enquiries or managed difficult situations. This will demonstrate your ability to provide a welcoming and professional experience for clients and their pets.
✨Demonstrate Multitasking Abilities
In a busy practice, you'll need to juggle multiple tasks. Think of specific instances where you've successfully managed several responsibilities at once. Highlighting your organisational skills will reassure them that you can handle the fast-paced environment.
✨Be Open to Learning
Express your willingness to learn and grow within the role. Mention any relevant training or development you've pursued in the past, and show enthusiasm for the ongoing learning opportunities offered by the practice. This attitude will resonate well with their values of continuous improvement.
