At a Glance
- Tasks: Lead a dynamic warehouse team to ensure timely and accurate order fulfilment.
- Company: Join Pet Drugs Online, a top UK online pet pharmacy with a supportive culture.
- Benefits: Enjoy competitive salary, 5 weeks annual leave, and employee discounts.
- Other info: Dog-friendly workplace with ongoing learning and career development opportunities.
- Why this job: Make a real impact in a growing e-commerce business while developing your leadership skills.
- Qualifications: Experience in warehouse operations and strong communication skills required.
The predicted salary is between 30375 - 37125 £ per year.
Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently.
As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing e‑commerce business with the strength and expertise of a leading veterinary care organisation.
We're looking for an experienced Warehouse Team Leader to lead our fulfilment operation, ensuring customer orders are picked, packed and dispatched safely, accurately and on time.
You'll play a key role in balancing workloads, supporting your team, maintaining stock accuracy and driving operational performance across a busy e‑commerce warehouse.
Reporting to the Warehouse Manager, the Warehouse Team Leader will ensure stock is available when needed, customer orders are fulfilled within expected timeframes, and operational standards continue to improve.
How You’ll Make a Difference
As Warehouse Team Leader, you'll oversee the day‑to‑day performance of the warehouse operation, leading your team to deliver excellent service, maintain high levels of accuracy and ensure customer orders leave the warehouse on time.
Working closely with colleagues across the business, you'll support continuous improvement, coach team members, monitor operational performance and help create a safe, efficient and positive working environment.
- Working Pattern
- 40 hours per week across 7 days, including one weekend per month
- Weekend shifts between 7:00 am – 3:30 pm
Key Responsibilities
- Lead, motivate and develop the warehouse team through coaching, 1:1s and performance reviews
- Plan shift resource to meet operational demand and maximise labour efficiency
- Ensure customer orders are picked, packed and dispatched accurately, on time and in full (OTIF)
- Monitor warehouse KPIs, including labour efficiency and dispatch performance
- Support continuous improvement initiatives to increase efficiency and reduce errors
- Ensure warehouse processes comply with Health & Safety, quality standards and audit requirements
- Work collaboratively with other departments and Team Leaders to maintain consistent working practices
- Oversee inbound and outbound stock processes, prescription dispatches and end‑of‑day courier activities
- You Might Be a Great Fit If…
- Experience working within a warehouse or retail environment
- Experience managing throughput within a pick and pack operation
- Experience using ERP systems
- Good Microsoft Office skills, including Word, Excel and Power Point
- Strong communication, organisational and problem‑solving skills
- A customer‑first mindset and attention to detail
- The ability to prioritise workload, manage stakeholders and support team performance
- A valid Forklift licence
Desirable
- Previous Team Leader experience
- Experience using Khaos Control
- Experience working within an e‑commerce environment
- How We’ll Support You
- Salary of £29,580
- The opportunity to lead and develop a high‑performing warehouse team
- Ongoing learning and development opportunities
- A collaborative culture focused on continuous improvement and operational excellence
- Supportive leadership and opportunities to develop your career within a growing business
What We Offer Our Team
- 5 weeks’ annual leave plus bank holidays
- Additional holiday entitlement with length of service
- Your birthday as a paid day off
- Company pension scheme (Employee 5 % / Employer 3 %)
- Healthcare Cash Plan
- Employee Assistance Programme and wellbeing support
- Family‑friendly policies
- Cycle to Work scheme
- Staff discounts on products and veterinary services
- Access to employee discounts and cashback offers
- Free parking
- Regular engagement activities and company events
- Dog‑friendly workplace
We're committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.
Whether you're progressing your warehouse leadership career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.
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Warehouse Team Leader employer: Inspiring Vet Care
Inspiring Vet Care in Scotland is an exceptional employer, offering a unique opportunity for the Director of Practice & Clinical Services to lead a dynamic team in a supportive and collaborative environment. With a strong focus on professional development, flexible working patterns, and a commitment to maintaining a healthy work-life balance, employees are empowered to thrive both personally and professionally. The practice's dedication to high clinical standards and continuous improvement ensures that you will be part of a forward-thinking organisation that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Leader
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Inspiring Vet Care. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Inspiring Vet Care. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Team Leader
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Inspiring Vet Care.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Inspiring Vet Care.
How to prepare for a job interview at Inspiring Vet Care
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
