At a Glance
- Tasks: Be the friendly face of our practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider in a supportive team environment.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and ongoing development opportunities.
- Other info: Flexible working hours with clear career progression paths and a vibrant team culture.
- Why this job: Make a real difference in animal care while working in a modern, purpose-built facility.
- Qualifications: Excellent communication skills and a passion for customer service; veterinary experience is a plus.
The predicted salary is between 27100 - 27100 £ per year.
Sampson Park Vets is located on the outskirts of Peterborough, combining excellent transport links and city convenience with the benefits of a countryside lifestyle. Our purpose-built, state-of-the-art facility is equipped with advanced technology including endoscopy and laparoscopy. We provide a broad range of services, including exotics, soft tissue and orthopaedic surgery, as well as ophthalmology referrals.
Practice Highlights- Purpose-built modern veterinary facility
- Endoscopy and laparoscopy equipment
- Exotics caseload
- Soft tissue and orthopaedic surgery services
- Ophthalmology referral work
- Convenient location near Peterborough and Stamford
- Supportive and experienced clinical and client care teams
As a Veterinary Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
General Responsibilities- Welcome clients and patients to the practice
- Manage appointment bookings and diary scheduling
- Handle telephone and email enquiries professionally
- Process payments and maintain accurate records
- Support the veterinary and nursing teams with day-to-day practice operations
- Deliver exceptional customer service at every stage of the client journey
40 hours per week. Opportunity to work as one full-time position or two part-time positions. 1 in 4 Saturday mornings, 8:30am-12:00pm. No out-of-hours commitments. Flexibility to provide holiday and sickness cover when required.
You Might Be a Great Fit If…You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication and interpersonal skills
- The ability to multitask and prioritise effectively
- A positive and professional approach to customer service
- Strong organisational skills and attention to detail
- The ability to work collaboratively within a busy team environment
- Previous veterinary practice experience would be beneficial but is not essential
- A genuine passion for working within the animal care industry
We’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community and continuous improvement
- 6.6 weeks’ annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
Salary: Up to £27,100.13 per annum.
Veterinary Receptionist in Peterborough employer: Inspiring Vet Care
At Sampson Park Vets, we pride ourselves on being the UK's leading vet care provider, where our dedicated team is central to delivering exceptional animal care. Located conveniently near Peterborough, our state-of-the-art facility offers a supportive work culture with clear career progression opportunities and a commitment to employee wellbeing, including generous annual leave and ongoing professional development. Join us in a role that not only allows you to make a meaningful impact on the lives of pets and their owners but also fosters a collaborative and caring environment for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Peterborough
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Inspiring Vet Care for the Veterinary Receptionist role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Veterinary Receptionist in Peterborough
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Inspiring Vet Care, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Inspiring Vet Care, and how you can make a difference!
How to prepare for a job interview at Inspiring Vet Care
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Inspiring Vet Care.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Inspiring Vet Care appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Inspiring Vet Care supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
