At a Glance
- Tasks: Lead non-clinical operations and create a positive culture in a veterinary practice.
- Company: Join the UK's number one vet care provider, inspiring vet care.
- Benefits: Enjoy 6.8 weeks' annual leave, healthcare cash plan, and career development opportunities.
- Other info: Flexible working options available for the right candidate.
- Why this job: Make a real difference in animal care while leading a passionate team.
- Qualifications: Management experience in healthcare or service environments and strong people skills.
The predicted salary is between 30000 - 35000 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We have an exciting opportunity for a people-focused and motivated Practice Manager to join Woodland Vets to work alongside our DoPCS, supported by our Lead Vet, Head Nurse and 2 Head Receptionists. Our main site is based in Midhurst and we have three smaller branches within a 9 mile radius. Situated in the beautiful South Downs, a stone's throw away from the coast and London, giving the best of both worlds. Joining an amazing team of 9 Vets, 7 RVNs, 2 SVNs, 4 VCAs, and receptionists all working together to achieve an excellent standard of care. This is a full-time role working 40 hours per week, Monday to Friday. We are open to discussing flexibility for the right candidate.
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
Key Responsibilities
- Lead, support, and develop the non-clinical team, creating a positive and collaborative culture
- Oversee the day-to-day operations of the practice, ensuring smooth and efficient workflows
- Deliver an excellent client journey from first contact through to follow-up care
- Manage rotas, recruitment, onboarding, and team development
- Support financial processes including invoicing, payroll, and stock control
- Monitor performance and support practice growth and improvements
- Ensure compliance with RCVS standards, health & safety, and regulatory requirements
- Maintain facilities, equipment, and stock levels
- Handle client feedback and resolve issues professionally
- Support marketing and community engagement initiatives
You might be a great fit if...
- Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments
- Strong people management skills, including performance management and team development
- Good operational and organisational capability, with the ability to manage competing priorities
- Experience handling complaints, change, and complex situations with confidence
- Strong communication and stakeholder management skills
What We Offer Our Team
- 6.8 weeks' annual leave
- Enhanced family-friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Access to discounts / cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Practice Manager in Midhurst employer: Inspiring Vet Care
At Inspiring Vet Care, we prioritise our people and their development, making us an exceptional employer in the veterinary field. Located in the picturesque South Downs near Midhurst, our practice offers a collaborative work culture with a dedicated team, competitive benefits including 6.8 weeks' annual leave, and opportunities for professional growth through the IVC Evidensia Academy. Join us to make a meaningful impact on animal care while enjoying the balance of rural charm and proximity to London.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Midhurst
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Inspiring Vet Care!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Inspiring Vet Care.
We think you need these skills to ace Practice Manager in Midhurst
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Inspiring Vet Care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Inspiring Vet Care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Inspiring Vet Care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Inspiring Vet Care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Inspiring Vet Care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Inspiring Vet Care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Inspiring Vet Care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Inspiring Vet Care and how you would contribute to adapting HR strategies.
