At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider with a supportive team culture.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and flexible working options.
- Other info: Great career growth opportunities and ongoing learning support.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Friendly, organised, and customer-focused with excellent communication skills.
The predicted salary is between 22549 - 22549 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Our practice has many great features, but what truly sets us apart is our welcoming and friendly team, who always strive to provide the best possible service to our clients and animals.
This is a part-time maternity cover position working 18 hours per week, Monday to Friday, with shifts scheduled between 7:45am and 7:30pm, alongside participation in some Saturday morning shifts. We are also happy to discuss flexible working requests and alternative part-time hours. There is no requirement to work out-of-hours (OOH) or Sundays as part of this role.
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
You might be a great fit if you are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What we offer our team:
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist in London employer: Inspiring Vet Care
At inspiring vet care, we pride ourselves on being a supportive and welcoming employer, dedicated to the growth and wellbeing of our team. With flexible working options, a values-led culture, and clear pathways for career progression, we ensure that our Veterinary Receptionists thrive in a collaborative environment while making a meaningful impact on the lives of animals and their owners. Join us and enjoy generous benefits, including enhanced family-friendly policies and ongoing learning opportunities, all within a practice that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on inspiring vet care. Familiarise yourself with their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to a friendly and professional environment.
✨Tip Number 3
Show your personality! As a Veterinary Receptionist, you'll be the first point of contact for clients. Let your friendly and welcoming nature shine through during the interview. A positive attitude can go a long way in making a great impression!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the inspiring vet care site. This not only streamlines the process but also shows your enthusiasm for joining our amazing team.
We think you need these skills to ace Veterinary Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight your customer service experience and any relevant skills that match what we’re looking for in our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Inspiring Vet Care
✨Know the Company
Before your interview, take some time to research inspiring vet care. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle enquiries and manage appointments efficiently, as this is crucial for the role.
✨Demonstrate Team Spirit
This position requires a collaborative approach. Be ready to discuss how you've worked well in teams before. Share specific instances where you supported colleagues or contributed to a positive work environment, as this aligns with the practice's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff development. This shows that you're not just interested in the job, but also in growing within the company.
