Global Process Owner - Procure to Pay, Global Business Services - Inspiring Vet Care in London

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

The P2P Global Process Owner is a key leadership role responsible for managing and improving the end-to-end Procure-to-Pay process on a global level. This role involves strategic planning, process optimisation, and ensuring efficient procurement and payment procedures while maintaining compliance.

You will be responsible for functional strategy, design, policies, transformation, and standardisation of the end-to-end processes, suitable for a large, rapidly expanding international business. The GPO's impact on the business should be wholly positive. The GPO is charged with designing the process so that it supports the best interests of the business and delivering changes that result in an attractive ROI. The GPO must see that this impact is clearly understood by the business.

• Work with various global stakeholders across multiple business areas to ensure solutions meet business requirements, including but not limited to efficiency, quality and compliance standards, and will bring best practice processes technologies.
• This is a senior appointment and critical to the IVC business and to the Finance function. The GPO will form part of the SSC senior leadership team and will work along the SSC Functional (AP) Lead and various key Procurement team members.
• The GBS Functional Lead is responsible for the day-to-day service delivery and management of the function, whilst the GPO is responsible for ultimate ownership of processes, working with various senior business stakeholders to ensure fit for purpose solutions, compliance and ongoing continuous improvement of end to end processes (not limited to SSC elements).
• Be separate to, however, have direct access and work with the Continuous Improvements (CI) execution team. The GPO will play a pivotal role in identifying, and landing, process and technology improvements.
• Maintain strong relationships with multiple non-GBS stakeholders, including in-country CFOs & finance teams, in-country operational management and other Group functions such as Group Finance, Procurement & IT.
• The GPO is a pivotal part of the transformation of ETE process to ensure user compliance and stakeholder engagement at all levels of the organisation.
• Play a critical role, and in some cases lead, key improvement initiatives such as vendor rationalisation/onboarding, document processing optimisation (Smart OCR), improved paid on time and various procurement projects, engaging with senior stakeholders, IT and other Finance leads to successfully deliver the project outcome.

• Extensive end to end knowledge across the full P2P process, including but not limited to vendor management, procurement, accounts payable and banking.
• Experience of multiple service delivery models.
• Recognised as the go-to expert and linked into the market through events, contacts and associations.
• Minimum of 10+ years of PTP experience in a global finance environment.
• Proven track record of effective communication and a strong behavioural profile in a PTP function, including working with senior stakeholders and external partners.
• Extensive experience in managing relationships within a finance reporting environment.
• Strong leadership & people management skills, with the ability to lead and motivate a diverse team.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Strong analytical skills to assess finance data and identify trends to help the business make decisions.
• Excellent communication and change management skills at operational levels, senior management and board level.
• Ability to convey authority and establish respect for the role of GPO.
• Continuous learning mindset to stay updated with changes in global finance regulations and best practices.
• Exposure to ERP software - SAP - Oracle preferred but not essential.
• Lean experience preferred.

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:

• Work-life balance
• 26 days annual leave
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Pension
• Discretionary Bonus
• Discounted staff pet care
• Dog Friendly office
• Free Parking available at Head Office

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.