At a Glance
- Tasks: Support the Pricing and Coding Team with administrative tasks and training delivery.
- Company: Join IVC Evidensia, a leading veterinary services provider making a difference for animals.
- Benefits: Enjoy 26 days annual leave, work-life balance, and a dog-friendly office.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact on animal welfare while developing your skills in a supportive environment.
- Qualifications: Experience in a veterinary role and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.
The Coding Administrator is responsible for providing administrative support to the Pricing and Coding Team. Working to help organise key projects being undertaken, they share responsibility for maintenance of stock coding in IVC Practice Management Systems, as well as providing first-line response/triage of queries and provision of online training in use of systems.
Key Accountabilities/Responsibilities:
- Deliver training to multiple team members across support, management and practice teams
- Act as main point of administrative support for team requirements (e.g. Venue booking, meeting organisation/minuting)
- Maintain UK & ROI stock codes (approx. 10,000 UK / 3,000 ROI)
- Update descriptions, supplier codes, labels, and pricing
- Engage with suppliers, labs, and visiting specialists
- Resolve issues such as discontinued codes and poor supplier communication
- Regular intranet updates with supplier price reports and practice resource
- Deliver Training & Support to SOC & practice team members of all levels in use of coding
- Respond to first-line queries from practices, escalating appropriately where necessary
- Help revise and maintain email templates for query responses
- Assist with (national) price reviews for UK and ROI (stock and professional fees)
- Assist with pricing and coding related projects and pilots
- Manage the Price Changes inbox, ensuring timely and accurate handling of requests
- Coordinate behind-the-scenes activities to support pricing and charging processes
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the business objectives.
Experience/Qualifications:
Essential:
- Experience working in a veterinary role to be able contextualise our data
- Experience presenting - both in-person and online
- Keen eye for accuracy and attention to detail
- Ability to work on your own without direct supervision
- Excellent communication skills as the role requires frequent interactions with other departments, practice teams and suppliers, building relationships with stakeholders
- An intermediate level in Excel (e.g. Xlookup experience, Pivot Tables)
Desirable:
- In practice experience of the IVC Practice Management System (Merlin or Voyager), with responsibility for code management
- Experience of using PACMan
- Experience in Excel comparison formulae such as vlookup/xlookup
- Hold a driving licence
Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
What We Offer:
At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:
- Work-life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Dog Friendly office
- Free Parking available at Head Office
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Pricing & Coding Administrator - Inspiring Vet Care in Keynsham employer: Inspiring Vet Care
At IVC Evidensia, we pride ourselves on being an exceptional employer, dedicated to the well-being of our employees and the animals we serve. Our supportive work culture fosters collaboration and growth, offering extensive training opportunities and a commitment to diversity and inclusion. With benefits like a competitive salary, generous annual leave, and a dog-friendly office, we ensure that our team members thrive both personally and professionally in a fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pricing & Coding Administrator - Inspiring Vet Care in Keynsham
✨Tip Number 1
Get to know the company inside out! Research IVC Evidensia's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to pricing and coding. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Pricing & Coding Administrator - Inspiring Vet Care in Keynsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in veterinary roles. We want to see how your skills align with the responsibilities of the Pricing & Coding Administrator position.
Show Off Your Attention to Detail:Since this role requires a keen eye for accuracy, be sure to showcase examples from your past work where attention to detail made a difference. We love candidates who can demonstrate this skill!
Highlight Your Communication Skills:As you'll be interacting with various teams and stakeholders, it's important to emphasise your communication abilities. Share experiences where you successfully collaborated or trained others, as this will resonate with us.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Inspiring Vet Care
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge and the specific coding systems mentioned in the job description. Familiarise yourself with IVC Practice Management Systems like Merlin or Voyager, as well as Excel functions like Xlookup and Pivot Tables. This will show that you're not just interested but also prepared.
✨Practice Your Presentation Skills
Since the role involves delivering training to various teams, practice presenting your ideas clearly and confidently. You might want to do a mock presentation for friends or family to get comfortable speaking in front of others, both in-person and online.
✨Be Detail-Oriented
Given the emphasis on accuracy in maintaining stock codes and pricing, be ready to discuss how you ensure attention to detail in your work. Bring examples of past experiences where your keen eye for detail made a difference, especially in a veterinary context.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
