Hybrid Contact Centre Training Leader in Dunfermline

Hybrid Contact Centre Training Leader in Dunfermline

Dunfermline Full-Time On-site
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Inspiring Vet Care is seeking a Training Manager for the Contact Centre Hub. You will lead learning and development, shaping onboarding, coaching, and performance support for both onsite and remote colleagues. Drive the training strategy to align with growth and service excellence.

You will build competency frameworks, manage trainers, and work with operations to close capability gaps. This role demands strong stakeholder management and a commitment to continuous improvement within a fast-paced

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Hybrid Contact Centre Training Leader in Dunfermline employer: Inspiring Vet Care

Inspiring Vet Care in Scotland is an exceptional employer, offering a unique opportunity for the Director of Practice & Clinical Services to lead a dynamic team in a supportive and collaborative environment. With a strong focus on professional development, flexible working patterns, and a commitment to maintaining a healthy work-life balance, employees are empowered to thrive both personally and professionally. The practice's dedication to high clinical standards and continuous improvement ensures that you will be part of a forward-thinking organisation that values your contributions and fosters growth.

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Contact Details:

Inspiring Vet Care Recruitment Team