At a Glance
- Tasks: Be the friendly face of our veterinary practice, ensuring clients feel welcomed and supported.
- Company: Join a caring team dedicated to animal welfare and client satisfaction.
- Benefits: Enjoy generous annual leave, healthcare plans, and discounts for you and your pets.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Strong communication skills and experience in customer service are essential.
The predicted salary is between 12600 - 12600 £ per year.
We are looking for a confident, approachable receptionist with excellent communication skills and a genuine passion for animal care. As the first point of contact for our clients, you’ll play a vital role in creating a positive experience, offering reassurance, empathy, and professionalism at all times.
The ideal candidate will thrive in a busy environment, enjoy working as part of a close-knit team, and be highly organised with the ability to juggle multiple tasks. Previous experience in a fast‑paced role is essential, and experience within a veterinary or healthcare setting would be a distinct advantage. You should also be comfortable handling sensitive and confidential information, working to deadlines, and using a range of IT systems. In an emotional environment, remain calm, compassionate, and professional under pressure.
This is a fixed term 9 month contract to cover maternity leave working 19 hours per week. Mon & Wed 8:30‑18:30, every 4th week Mon 8:30‑18:30, Wed 8.30‑13:30 and Sat 8:30‑13:00 (Saturday cover may be at Knockanboy clinic in Dervock).
You Might Be a Great Fit If...
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer‑facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
- A key client‑facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values‑led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
Up to £12,600.95 per annum
Locations
Veterinary Receptionist (mat leave) in Derry, Londonderry employer: Inspiring Vet Care
Join a supportive and collaborative veterinary practice where your role as a Veterinary Receptionist will be pivotal in creating positive experiences for our clients and their beloved pets. With a strong focus on employee growth, we offer clear career pathways, ongoing learning opportunities, and a values-led culture that prioritises care and community. Enjoy generous benefits including 6.6 weeks' annual leave, enhanced family-friendly policies, and access to discounts with numerous retailers, all while working in a dynamic environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist (mat leave) in Derry, Londonderry
✨Tip Number 1
Get to know the company! Research their values and culture, especially around animal care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, role-play common scenarios with friends or family. This will help you feel more confident and prepared to handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks in a busy environment. This will demonstrate that you can thrive under pressure, just like they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist (mat leave) in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for Animal Care:When writing your application, let your love for animals shine through! Share any relevant experiences or stories that highlight your genuine passion for animal care. This will help us see how you can make a difference in our team.
Highlight Your Communication Skills:As the first point of contact for our clients, excellent communication is key. Make sure to showcase your ability to communicate clearly and professionally in your application. We want to know how you can create a welcoming atmosphere for our clients!
Demonstrate Your Organisational Skills:In a busy environment, being organised is crucial. Use your application to illustrate how you've successfully managed multiple tasks in the past. We’re looking for someone who can juggle responsibilities with ease!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our close-knit team!
How to prepare for a job interview at Inspiring Vet Care
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal care and common veterinary practices. Being able to discuss your passion for animals and any relevant experiences will show that you genuinely care about the role and the clients you'll be serving.
✨Showcase Your Communication Skills
Since you'll be the first point of contact, practice how you introduce yourself and handle various scenarios. Role-play with a friend or family member to ensure you can communicate clearly and empathetically, especially when dealing with anxious pet owners.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in a busy environment. Think of specific situations where you juggled responsibilities and remained calm under pressure, as this will resonate well with the interviewers.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle sensitive information and emotional situations. Prepare by thinking of past experiences where you had to maintain professionalism and compassion, even when things got tough.
