At a Glance
- Tasks: Welcome clients, manage appointments, and support a caring veterinary team.
- Company: Village Vets & Meadowbank, a supportive and community-focused practice.
- Benefits: Generous annual leave, healthcare plan, and discounts for staff pets.
- Other info: Opportunities for growth and ongoing learning in a collaborative team.
- Why this job: Make a difference in pet care while developing your career in a friendly environment.
- Qualifications: Customer service experience and excellent communication skills.
Location: Village Vets & Meadowbank, Liverpool Road
Contract: Full-Time, Maternity Leave (12 months)
Hours: Part-time, 37.5 hours per week, shifts between 8:00am and 7:00pm.
How you'll make a difference
- Greeting clients
- Answering phones
- Registering clients
- Making appointments
- Taking payments
- Dispensing medication
- Managing incoming emails and promoting preventative health plans
You might be a great fit if...
- You are a friendly, organised, and customer-focused individual who enjoys working as part of a team.
- You’ll bring excellent communication skills and a professional, welcoming manner.
- Experience in a customer‑facing role, with a strong focus on service and attention to detail.
- The ability to manage multiple tasks effectively in a busy environment.
- A collaborative approach and willingness to support colleagues.
- A proactive attitude, with openness to feedback and learning.
How we'll support you
- A key client‑facing role within a supportive and collaborative practice team.
- Clear career pathways with progression opportunities within client care and practice leadership roles.
- Ongoing learning and development supported by experienced colleagues and practice teams.
- A values‑led culture focused on care, community, and continuous improvement.
What We Offer Our Team
- 6.6 weeks' annual leave (full‑time equivalent).
- Additional annual leave for your birthday, added to your holiday allowance.
- Increasing annual leave accrued through length of service.
- Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Learning and development opportunities via the IVC Evidensia Academy.
- Pension scheme.
- Discounted staff pet care.
- Voluntary benefits: choose from a range of benefits to suit you.
- Access to discounts/cashback with hundreds of participating retailers.
Veterinary Receptionist in Buckley employer: Inspiring Vet Care
At Village Vets & Meadowbank, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our Veterinary Receptionists. With clear career pathways, ongoing learning opportunities, and a values-led culture focused on care and community, we ensure that our team members thrive both personally and professionally. Enjoy generous benefits such as 6.6 weeks' annual leave, enhanced family-friendly policies, and access to discounts with hundreds of retailers, all while making a meaningful difference in the lives of pets and their owners in the heart of Liverpool.
