At a Glance
- Tasks: Support pricing and coding processes while training team members and managing stock codes.
- Company: Join IVC Evidensia, a leading veterinary services provider with a passion for animal welfare.
- Benefits: Enjoy 26 days annual leave, a cycle to work scheme, and a dog-friendly office.
- Other info: Flexible work-life balance and opportunities for personal growth await you.
- Why this job: Make a real difference in animal health while developing your skills in a supportive environment.
- Qualifications: Experience in a veterinary role and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long‑term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.
Key Accountabilities / Responsibilities
- Deliver training to multiple team members across support, management and practice teams
- Act as main point of administrative support for team requirements (e.g. venue booking, meeting organisation/minuting)
- Maintain UK & ROI stock codes (approx. 10,000 UK / 3,000 ROI)
- Update descriptions, supplier codes, labels, and pricing
- Engage with suppliers, labs, and visiting specialists
- Resolve issues such as discontinued codes and poor supplier communication
- Regular intranet updates with supplier price reports and practice resource
- Deliver training & support to SOC & practice team members of all levels in use of coding
- Respond to first‑line queries from practices, escalating appropriately where necessary
- Help revise and maintain email templates for query responses
- Assist with (national) price reviews for UK and ROI (stock and professional fees)
- Assist with pricing and coding related projects and pilots
- Manage the Price Changes inbox, ensuring timely and accurate handling of requests
- Coordinate behind‑the‑scenes activities to support pricing and charging processes
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the business objectives.
Essential Qualifications
- Experience working in a veterinary role to be able contextualise our data
- Experience presenting – both in‑person and online
- Keen eye for accuracy and attention to detail
- Ability to work on your own without direct supervision
- Excellent communication skills as the role requires frequent interactions with other departments, practice teams and suppliers, building relationships with stakeholders
- An intermediate level in Excel (e.g. X‑lookup experience, pivot tables)
Desirable Qualifications
- In‑practice experience of the IVC Practice Management System (Merlin or Voyager), with responsibility for code management
- Experience of using PACMan
- Experience in Excel comparison formulae such as vlookup/xlookup
- Hold a driving licence
What We Offer
- Work‑life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Dog Friendly office
- Free parking available at Head Office
Equal Employment Opportunity
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are welcoming to candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Pricing & Coding Administrator (UK Remote) in Bristol employer: Inspiring Vet Care
At IVC Evidensia, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a commitment to work-life balance, generous annual leave, and initiatives like our Cycle to Work scheme, we ensure our team members thrive both personally and professionally. Join us in making a meaningful impact on animal lives while enjoying the unique benefits of working in a dog-friendly environment with opportunities for continuous learning and development.
