At a Glance
- Tasks: Support pricing and coding processes while training team members and resolving queries.
- Company: Join IVC Evidensia, a leading veterinary services provider with a passion for animal welfare.
- Benefits: Enjoy 26 days annual leave, a cycle to work scheme, and a dog-friendly office.
- Other info: Flexible work-life balance and opportunities for personal growth await you.
- Why this job: Make a real difference in animal lives while developing your skills in a supportive environment.
- Qualifications: Experience in veterinary roles and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long‑term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.
Key Accountabilities / Responsibilities
- Deliver training to multiple team members across support, management and practice teams
- Act as main point of administrative support for team requirements (e.g. venue booking, meeting organisation/minuting)
- Maintain UK & ROI stock codes (approx. 10,000 UK / 3,000 ROI)
- Update descriptions, supplier codes, labels, and pricing
- Engage with suppliers, labs, and visiting specialists
- Resolve issues such as discontinued codes and poor supplier communication
- Regular intranet updates with supplier price reports and practice resource
- Deliver training & support to SOC & practice team members of all levels in use of coding
- Respond to first‑line queries from practices, escalating appropriately where necessary
- Help revise and maintain email templates for query responses
- Assist with (national) price reviews for UK and ROI (stock and professional fees)
- Assist with pricing and coding related projects and pilots
- Manage the Price Changes inbox, ensuring timely and accurate handling of requests
- Coordinate behind‑the‑scenes activities to support pricing and charging processes
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the business objectives.
Essential Qualifications
- Experience working in a veterinary role to be able contextualise our data
- Experience presenting – both in‑person and online
- Keen eye for accuracy and attention to detail
- Ability to work on your own without direct supervision
- Excellent communication skills as the role requires frequent interactions with other departments, practice teams and suppliers, building relationships with stakeholders
- An intermediate level in Excel (e.g. X‑lookup experience, pivot tables)
Desirable Qualifications
- In‑practice experience of the IVC Practice Management System (Merlin or Voyager), with responsibility for code management
- Experience of using PACMan
- Experience in Excel comparison formulae such as vlookup/xlookup
- Hold a driving licence
What We Offer
- Work‑life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Dog Friendly office
- Free parking available at Head Office
Equal Employment Opportunity
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are welcoming to candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Pricing & Coding Administrator in Bristol employer: Inspiring Vet Care
IVC Evidensia is an exceptional employer that prioritises the well-being of its employees while making a significant impact on animal health across Europe and North America. With a strong focus on work-life balance, generous annual leave, and a dog-friendly office environment, we foster a supportive culture that encourages professional growth and collaboration. Join us to be part of a diverse team dedicated to championing animal welfare and enjoy unique benefits like a Cycle to Work scheme and discounted pet care.
StudySmarter Expert Advice🤫
We think this is how you could land Pricing & Coding Administrator in Bristol
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Inspiring Vet Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Inspiring Vet Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Inspiring Vet Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Pricing & Coding Administrator in Bristol
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Inspiring Vet Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Inspiring Vet Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Inspiring Vet Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Inspiring Vet Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Inspiring Vet Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Inspiring Vet Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
