At a Glance
- Tasks: Process insurance claims and communicate with clients and insurance companies.
- Company: Join the UK's number one vet care provider in a supportive team.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and discounts.
- Other info: Full training provided; potential to increase hours and grow within the company.
- Why this job: Make a difference in animal care while developing your career.
- Qualifications: Organised, detail-oriented, and confident in client communication.
The predicted salary is between 10920 - 10920 £ per year.
Location: Brighton and Peacehaven, New Priory Vets
Contract: Part-Time, Permanent
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we’re trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking a part-time Insurance Administrator to join our friendly and supportive veterinary hospital team, working across our Brighton and Peacehaven sites.
Our Brighton Clinic is based within our flagship hospital in central Brighton. The clinic provides a comprehensive range of general practice veterinary services including medicine, surgery, radiography, CT, ultrasound and dentistry along with the support of nursing clinics – all bolstered by excellent hospital facilities. Patients of our Brighton clinic can also benefit from the on-site support of Brighton Veterinary Referrals if additional expertise is required. Our beautiful Peacehaven Clinic delivers advanced general practice services to clients on the coast, but clients also benefit from the skill sets and facilities available at the Brighton hospital if required.
How you'll make a difference
This is a transitioning role, created to ensure a smooth handover as our current Insurance Administrator gradually reduces their hours ahead of retirement. Full training and support will be provided during this period.
Key Responsibilities
- Processing and submitting veterinary insurance claims
- Liaising with insurance companies, clients, and internal teams
- Ensuring accuracy and compliance with insurer requirements
- Maintaining organised and up-to-date claim records
- Providing clear, empathetic communication to clients throughout the claims process
This is a part-time position, working 15 hours per week to start, with the view of increasing to 30 hours per week within 6-12 months.
You might be a great fit if...
- Highly organised with excellent attention to detail
- Confident communicating with clients and external organisations
- Comfortable managing workloads independently
- Experienced in insurance administration and/or veterinary practice (preferred but not essential)
- Calm, professional, and empathetic in a client-facing environment
Previous experience in a veterinary or medical setting would be advantageous, but full training will be provided for the right candidate.
How we'll support you
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
Up to £10,920 per annum (based on 15 hours a week)
Insurance Administrator in Brighton employer: Inspiring Vet Care
At New Priory Vets, we pride ourselves on being a leading employer in the veterinary field, offering a supportive and collaborative work environment in the vibrant locations of Brighton and Peacehaven. Our commitment to employee growth is evident through clear career pathways, ongoing training, and a values-led culture that prioritises care and community. With generous benefits including enhanced annual leave, a healthcare cash plan, and opportunities for professional development, we ensure our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Administrator in Brighton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the veterinary field. You never know who might have a lead on that perfect Insurance Administrator role at New Priory Vets.
✨Tip Number 2
Get your game face on for interviews! Research common questions for insurance admin roles and practice your responses. Show them you’re not just organised but also calm and empathetic – key traits for this position.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our friendly team at New Priory Vets.
We think you need these skills to ace Insurance Administrator in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Administrator role. Highlight your relevant experience, especially in insurance administration or veterinary practice, and show us how your skills align with our values at New Priory Vets.
Showcase Your Communication Skills:Since this role involves liaising with clients and insurance companies, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and maybe share an example of how you've effectively communicated in a previous role.
Be Organised:We love a candidate who is organised! Make sure your application is neat and well-structured. This not only reflects your attention to detail but also gives us a glimpse of how you might handle the workload as an Insurance Administrator.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our team at New Priory Vets!
How to prepare for a job interview at Inspiring Vet Care
✨Know Your Stuff
Before the interview, make sure you understand the role of an Insurance Administrator in a veterinary setting. Familiarise yourself with common insurance processes and terminology. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent attention to detail and organisation, prepare examples from your past experiences where you've successfully managed workloads or maintained accurate records. Be ready to discuss how you prioritise tasks and ensure compliance with requirements.
✨Practice Empathy in Communication
As you'll be dealing with clients during the claims process, it's crucial to demonstrate your ability to communicate clearly and empathetically. Think of scenarios where you've had to handle sensitive situations and be prepared to share how you approached them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
